Search Crown Point Cottage Accommodations

"I rarely leave negative reviews, but this stay was completely unacceptable. We reserved 3 rooms. Our first room was filthy and in disarray at check-in (mattresses against the wall) and we were moved. However, all rooms were filthy with food, a lot of stains (red, white and chunks of brown on the bathroom wall behind toilet) and debris on floors. Food and thick dust in A/C unit. Ripped and stained furniture and bedding. There was a smoke/fire incident with insufficient alarm communication and no clear staff-led evacuation guidance. Guests had to evacuate in thick smoke after another guest alerted people. One of our rooms had a broken deadbolt. The pool area was a mess. There was not enough food at breakfast for the number of guests. I would not recommend this property for families, single women or anyone prioritizing safety and cleanliness."

"Great place to stay! Everything they say it is. Quiet, rustic, clean, helpful staff. Pool is gorgeous and outside fire pit with swings is great."

"Foosball"

"I don't like the fact that you allow kids at this property. They run around unsupervised, going to the pool. The property should be for people 21 and older!!"

"There was too much goose droppings on the parking lot. You had to constantly watch where you were stepping. Our first three nights were very good. The fourth night was difficult. A wedding party was booked. They were in the hallway being loud and rowdy, At 10:00 I had to step out and confront them. Afterwards, when I would start to fall asleep, they would wake me up, for the next two hours they were going back and forth to each others rooms, slamming doors and being loud. At 1:00 am I got out of bed, went to the front desk and complained - the desk person must have done something because it quieted down. Perhaps a staff person taking an occasional, intentional walk down the hallways could nip this in the bud. At any rate I did not get much sleep that last night."

"I made the reservation for my husband through Expedia. When I was doing it, I choose my husband name, but for some reason confirmation came under my name, may be because Expedia membership is under my name. We have the same last name and credit card which we used under my husband name. He came to hotel and front desk guy by the name Sunny did not let him check in. I called the hotel, the guy from Expedia customer service called him, but he kept saying no, I can’t let you in. The guy from Expedia canceled our last minute reservation, refunded our money and my husband went to another hotel Best Western, where he got the very nice room and front desk guy was very polite. I will never make the reservation for this hotel and not recommend to anybody."

"room was clean. Staff was very accommodating."

"I'm liking my stay the room was clean staff is good yes I would stay again"

"Superiors"