Search Cromwell hotels

" Beautiful place to stay. We had very friendly staff at check-in who went above and beyond to place us near our friends (without us even asking). Very clean room. Fantastic breakfast!"

"This hotel was of poor quality. The interior needs updating. The ice machine was inoperable, the exercise room had one treadmill that was inoperable, the bathroom toilet is extremely low and the exhaust fan was inoperable. The breakfast was very limited. They ran out of food and the selection was very continental. For an Amish area known for food, this was a disappointing experience. The manager was not at all concerned with customer satisfaction. We would not want to recommend this hotel to anyone. "

"We booked through Hotels.com, accidently for the wrong date. We were unable to get refund, only reschedule for $50.00 charge. We've stayed at Goshen Best Western numerous times, but won't be treated this way. Next time we'll pursue other options. Sorry, our real gripe is with Hotels.com, but that's how it fell through. "

"Great place "

"Staff was great, clean room with good amenities and a decent complimentary breakfast. Will stay here in the future."

"The room was not clean. We had to get our rooms moved to another one because the blankets, toilet, Jacuzzi, and floor was not clean. Moved to next room and had to go buy bleach to do my own cleaning because I could not get a refund. Jacuzzi was broken. Door had been kicked in. Very limited breakfast. Go somewhere else."

"It was a rocky start. We checked in pretty late and the hotel manager was having a hard time figuring out the payment issues Hotels.com was having with their hotel. Apparently, they couldnt process the payment so we were almost charged again for the room. She did recover and just gave us the keys and told us theyd figure it out later. The room was nice but the mattress was very uncomfortable. It also squeaked on any movement. We ask to have it replaced or a bed topper put on to no avail. Shower was great. Just hard to sleep."

"Th staff was not friendly and when we asked why the pool was closed both days they were very rude. We stayed at the property because of the pool! "

"Good "