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"The location and hotel are very good. I just had problems with the cleanliness of the room. Also the location does make the room noisy."

"Kind staff. My only complaint is there is railroad next to this, and every hour there was loud train horn all night! "

"The hotel was beautiful, nice and clean. If there was something I had to request is if possible to have breakfast a little earlier, as the breakfast was brought out at 6, but I was long gone by then each day. Maybe have a little something for the earlier risers. Other than that, it was perfect!"

"Room was comfortable and clean. WiFi was spotty. Exterior windows of the property were foggy and hazy. Not a good look for a HI at all. Makes the property look cheap and ghetto. Management needs to get those windows cleaned. When something like this is neglected it sends a message to customers that the place is not properly maintained. I would probably not stay here again."

"I did not have much time assessing the hotel as i was very focused on the reasons i came to Ontario, but all in all i will recommend this hotel to everyone I know, the place is clean, affordable and easily accessible to major places in Ontario, Ca."

"The staff at this hotel was exceptional. Every single member was incredibly helpful and kind. We were trying to find the pool when a staff member noticed us and said, “You look like you’re trying to find the pool.” He then walked us right there. (I think it was someone from the maintenance department), but I’m not sure. He was amazing. Most associates would have walked right past us and not helped. He not only helped us but did so without us having to ask. Once we got to the pool, we noticed that the door was broken (it was totally user error). Another associate came to help us out and made us feel like we were idiots. I didn’t drive to the hotel; I got an Uber. However, an hour before checkout, I got a rental car. They waved us in and out without charging us the parking fee because we were there for a short time. I will definitely be back to this location. Everyone went out of their way to make our staycation a great experience, and it didn’t go unnoticed. Thank you for making our stay so enjoyable. ❤️❤️"

"The breakfast was yummy and the food was warm. We enjoyed the pool and seating was great."

"A great place for families. Friendly staff, clean rooms, delicious food at the restaurant. Exterior of hotel, carpets and some of the pool chairs could use repair and updating. Overall very happy with resort."

"Good location in that area."