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"The hotel is a few yards from the city walls but the área is very umpleasent. Drug addicts, burgglers and so on simply wander at the door step. I asked if something could be done since I am travelling along but they simple did not care. Police was present one afternoon (3 PM, plain broad light!). Felt like Hell's Kitchen New York pre Gulianni era. Very weird and none I' ve experienced elsewhere in Italy every year. No isolation at all in rooms, and very poor Quality breakfast . Sparkling water and plain bread were the only fresh options to get. At deparpure I was charged for the "complentary water" (and it was the cheapest u can get yo wash your teeth!) because "I had booked through Expedia"!!! As a Platinum member of Expedia for a very long time I' ll let them know. Such a hotel should not be offered on their web site. A 2 Star hotel, poorly managed, not a 4 Star at all. Would not come again. Re vesiting Palladio's work much better to stay at the Starhotels closer to La Rotonda and get the best countryside views, heated pool, and trully commited staff to make your time a true Italian style one."

"Fantastically located in the heart of Vicenza Very clean Staff particularly attentive"

"Breakfast was ok not much variety! Rooms are not sound proof! 2 nights had big groups stay & there was too much noise can hear footsteps, music, conversations.Hotel location is not in a good area! No extractor fan so we had to open the bathroom door to let steam out. There is only 1 plug socket in a triple room/suite, no heating or air conditioning available! "

"Spotlessly clean, great staff & good breakfast "

"The room was clean and very polite staff. They reached out to check on me. Will definitely stay there again anytime I am in the area. "

"Nice Hotel "

"I had a very lovely visit. "

"Lovely place in the old city, close to everything. The staff where friendly and helpful. Very comfortable bed and pillows."

"This place is made great by the smiling, warm staff! Absolutely everyone was gracious and went out of their way to be welcoming, helpul and kind - truly! A particular shout out to the friendly wait staff at the restaurants, the fabulous (stop you in the hallway to ask if you need more towels) housekeepers and the always helpful and interested front desk. Place is pretty spotless and I loved the palm-like trees --feels like a tropical resort Italian style. Thank you to everyone at the Abano Grand Hotel!"