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Indoor pool
Individually decorated, individually furnished, iron/ironing board
30-inch TV with cable channels
Individually decorated, individually furnished, iron/ironing board

Guest reviews

4.5 out of 5 Wonderful
81 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Laundry
Spa

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Map

Explore the area

AirportJindabyne, NSW (QJD)17 min drive
Popular LocationPerisher Ski Resort44 min drive
Popular LocationVillage 8 Express45 min drive
Popular LocationPerisher Quad Express Chair47 min drive

Choose dates to view prices

  • Standard Studio

    3.9/5 guest room rating

    Room amenities

    • Studio
    • Sleeps 2
    More detailsStandard Studio
  • Standard Chalet, 2 Bedrooms

    3.8/5 guest room rating

    Room amenities

    • 2 bedrooms
    • Sleeps 4
    More detailsStandard Chalet, 2 Bedrooms
  • Standard Chalet, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 1 bedroom
    • Sleeps 2
    More detailsStandard Chalet, 1 Bedroom

About this area

Crackenback

Located in Crackenback, Lake Crackenback Resort & Spa is on a river. Gunbarrel Express Quad Chair and Thredbo Leisure Centre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kosciuszko National Park and Lake Jindabyne. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing.
View map
Popular Location

What's nearby

  • Smiggin Holes Ski Resort - 42 min drive
  • Perisher Ski Resort - 44 min drive
  • Village 8 Express - 45 min drive
  • Perisher Quad Express Chair - 47 min drive
  • Blue Cow Zone - 64 min drive

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 4 min drive
  • Perisher Ski Tube Station - 38 min drive

Restaurants

  • Cuisine — 1 min walk
  • Alpine Larder — 1 min walk

About this property

Lake Crackenback Resort & Spa

Luxury aparthotel with full-service spa and golf course
This smoke-free aparthotel features a full-service spa, a golf course and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness centre and a bar/lounge. Each apartment provides a microwave and a coffee/tea maker, plus a hob and a TV with cable channels. A hairdryer, a shower and a phone are among the other amenities that guests will find. Limited housekeeping is available.
Lake Crackenback Resort & Spa offers 40 forms of accommodation with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Cable televisions are provided. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a limited basis.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Snowboarding, snow tubing and downhill skiing nearby
  • Ski shuttle nearby
  • Ski equipment hire

Pool/Spa

  • Indoor pool
  • Sauna
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Spa treatment rooms
  • Hot stone massages
  • Couples treatment room(s)
  • 4 treatment rooms
  • Body scrubs
  • Prenatal massages
  • Body treatments
  • Manicures and pedicures
  • Facials

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • Ski shuttle nearby
  • Electric car charging station

Family friendly

  • Playground

Food and drink

  • Hob
  • Microwave
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Free continental breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Shampoo
  • Towels provided
  • Free toiletries
  • Toilet paper
  • Hairdryer
  • Soap

Entertainment

  • 30-inch TV with cable service

Outdoor areas

  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Newspapers in reception (surcharge)
  • Wedding services
  • Fireplace in reception

Location highlights

  • On the lake
  • On the river
  • Near the boardwalk
  • In the mountains
  • In a national park

Things to do

  • 18 holes of golf
  • Fitness centre
  • 3 outdoor tennis courts
  • Fishing on site
  • Golf course on site
  • Segway hire/tours on site
  • Hiking/biking trails on site
  • Yoga classes on site
  • Rowing/canoeing on site
  • Kayaking on site
  • Basketball on site
  • Ecotours on site
  • Bike rentals on site
  • Mountain climbing nearby
  • Snowshoeing nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 40 rooms
  • Individually decorated
  • Individually furnished

Where to eat

  • Cuisine – Restaurant with a bar. Serves breakfast and dinner on selected days. Reservations required. Kids' menu available.
  • Alpine Larder – Al fresco dining café. Serves brunch, lunch, dinner and light fare on selected days. Reservations required. Kids' menu available.

Policies

Check-in

Check-in between 3 PM and 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Saturday - Thursday (7 AM - 6 PM) and Friday - Friday (7 AM - 9 PM)
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 28 August 2020 to 31 December 2020 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Swimming pool
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 2.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Lake Crackenback Resort
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Novotel Lake Crackenback Hotel Crackenback
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback

Frequently asked questions

Can I cancel my reservation for free at Lake Crackenback Resort & Spa and receive a full refund?
Yes, Lake Crackenback Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Lake Crackenback Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Lake Crackenback Resort & Spa have a pool?
Yes, this property has an indoor pool.
Is Lake Crackenback Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Lake Crackenback Resort & Spa?
Self-parking is free at this property.
What time is check-in at Lake Crackenback Resort & Spa?
Check-in is from 3 PM to 6 PM.
What time is check-out at Lake Crackenback Resort & Spa?
Checkout is at 10 AM.
Where is Lake Crackenback Resort & Spa located?
Situated on the riverfront, this luxury aparthotel is 0.2 mi (0.3 km) from Kosciuszko National Park and within 12 miles (20 km) of Gunbarrel Express Quad Chair and Thredbo Leisure Centre. Village Square and Lake Jindabyne are also within 12 miles (20 km). Ski Tube Bullocks Flat Terminal Station is 27 minutes by foot.
4.5
Wonderful
81 reviews
5 - Excellent
52
4 - Good
23
3 - Okay
4
2 - Poor
1
1 - Terrible
1

4.7/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, amenities
All the restaurants in the area are closed in Summer.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast are great. Lovely environment. Very good stay for family
Stayed 3 nights in Aug 2019

5/5 Excellent

Stayed 3 nights in Dec 2019

5/5 Excellent

Stayed 2 nights in Nov 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great studio. Had full kitchen facilities if not small. Was clean and well designed.
Stayed 3 nights in Nov 2019

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