4/5 Good
Verified traveller
3 Mar. 2020
Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2020
Photo gallery
Guest reviews
4.5 out of 5 Wonderful
81 reviews
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Breakfast included
Parking included
Laundry
Spa
Cleaning and safety practices
- Professionally cleaned
- Cleaned with disinfectant
- Contactless check-in
Map
1650 Alpine Way, Crackenback, NSW
Explore the area
Jindabyne, NSW (QJD)17 min drive
Perisher Ski Resort44 min drive
Village 8 Express45 min drive
Perisher Quad Express Chair47 min drive
Choose dates to view prices
Standard Studio
Photos of Standard Studio
Standard Studio
3.9/5 guest room ratingMore detailsRoom amenities
- Studio
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
Entertainment – 30-inch TV with cable channels
Food & Drink – Kitchenette with hob, microwave, cookware/dishes/utensils and coffee/tea maker
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Iron/ironing board, phone and local maps
Need to know – Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Standard Chalet, 2 Bedrooms
Photos of Standard Chalet, 2 Bedrooms
Standard Chalet, 2 Bedrooms
3.8/5 guest room ratingMore detailsRoom amenities
- 2 bedrooms
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed and 2 Single Beds
Layout – 2 bedrooms and living room
Entertainment – 30-inch TV with cable channels
Food & Drink – Kitchen with fridge, hob, oven and microwave
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Iron/ironing board, phone and local maps
Need to know – Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Standard Chalet, 1 Bedroom
Photos of Standard Chalet, 1 Bedroom
Standard Chalet, 1 Bedroom
5/5 guest room ratingMore detailsRoom amenities
- 1 bedroom
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
Layout – Bedroom and living room
Entertainment – 30-inch TV with cable channels
Food & Drink – Kitchenette with hob, microwave, cookware/dishes/utensils and coffee/tea maker
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Iron/ironing board, phone and local maps
Need to know – Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
About this area
Crackenback
Located in Crackenback, Lake Crackenback Resort & Spa is on a river. Gunbarrel Express Quad Chair and Thredbo Leisure Centre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kosciuszko National Park and Lake Jindabyne. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing.
What's nearby
- Smiggin Holes Ski Resort - 42 min drive
- Perisher Ski Resort - 44 min drive
- Village 8 Express - 45 min drive
- Perisher Quad Express Chair - 47 min drive
- Blue Cow Zone - 64 min drive
Getting around
- Ski Tube Bullocks Flat Terminal Station - 4 min drive
- Perisher Ski Tube Station - 38 min drive
Restaurants
- Cuisine — 1 min walk
- Alpine Larder — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
This information is provided by our partners.
Property amenities
Ski
- Close to a ski area, ski runs and ski lifts
- Snowboarding, snow tubing and downhill skiing nearby
- Ski shuttle nearby
- Ski equipment hire
Pool/Spa
- Indoor pool
- Sauna
- Full-service spa
- Spa open daily
- Massages
- Spa services
- Spa treatment rooms
- Hot stone massages
- Couples treatment room(s)
- 4 treatment rooms
- Body scrubs
- Prenatal massages
- Body treatments
- Manicures and pedicures
- Facials
Internet
- Free WiFi
Parking and transport
- Free self-parking
- Ski shuttle nearby
- Electric car charging station
Family friendly
- Playground
Food and drink
- Hob
- Microwave
- Toaster
- Cookware/dishes/utensils
- Coffee/tea maker
Dining
- Free continental breakfast available daily 7 AM–10 AM
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
Bedrooms
- Bed sheets provided
Bathrooms
- Shower
- Shampoo
- Towels provided
- Free toiletries
- Toilet paper
- Hairdryer
- Soap
Entertainment
- 30-inch TV with cable service
Outdoor areas
- Barbecue
- Garden
- Picnic area
Laundry
- Laundry facilities
Work spaces
- 24-hour business centre
- 3 meeting rooms
- Conference centre
Pets
- No pets or service animals
Suitability/Accessibility
- No lifts
- Smoke-free property
Services and conveniences
- Tour/ticket assistance
- Limited housekeeping
- Local maps
- Guidebooks/recommendations
- Iron/ironing board
- Phone
- Newspapers in reception (surcharge)
- Wedding services
- Fireplace in reception
Location highlights
- On the lake
- On the river
- Near the boardwalk
- In the mountains
- In a national park
Things to do
- 18 holes of golf
- Fitness centre
- 3 outdoor tennis courts
- Fishing on site
- Golf course on site
- Segway hire/tours on site
- Hiking/biking trails on site
- Yoga classes on site
- Rowing/canoeing on site
- Kayaking on site
- Basketball on site
- Ecotours on site
- Bike rentals on site
- Mountain climbing nearby
- Snowshoeing nearby
Safety features
- Fire extinguisher
- Smoke detector
General
- 40 rooms
- Individually decorated
- Individually furnished
Where to eat
- Cuisine – Restaurant with a bar. Serves breakfast and dinner on selected days. Reservations required. Kids' menu available.
- Alpine Larder – Al fresco dining café. Serves brunch, lunch, dinner and light fare on selected days. Reservations required. Kids' menu available.
Policies
Check-in
Check-in between 3 PM and 6 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open Saturday - Thursday (7 AM - 6 PM) and Friday - Friday (7 AM - 9 PM)
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The property will be renovating from 28 August 2020 to 31 December 2020 (completion date subject to change). The following areas are affected:
- Fitness facilities
- Sauna
- Swimming pool
During renovations, the aparthotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: AUD 50.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Credit card charges are subject to a surcharge of 2.2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
No pets and no service animals are allowed at this property
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Lake Crackenback Resort
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Novotel Lake Crackenback Hotel Crackenback
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback
Frequently asked questions
4.5
Wonderful
81 reviews4.7/5
Cleanliness
4.4/5
Staff & service
4.6/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Wilson
Travelled with family
13 Jan. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
5/5 Excellent
Verified traveller
4 Jan. 2020
Stayed 3 nights in Dec 2019
5/5 Excellent
Ian
19 Nov. 2019
Stayed 2 nights in Nov 2019
4/5 Good
Verified traveller
Travelled with partner
18 Nov. 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
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