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Lake Crackenback Resort & Spa

Photo gallery for Lake Crackenback Resort & Spa

Primary image
Indoor pool
Individually decorated, individually furnished, iron/ironing board
30-inch TV with cable channels
Individually decorated, individually furnished, iron/ironing board

Overview of Lake Crackenback Resort & Spa

Lake Crackenback Resort & Spa

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Laundry
  • Spa
Map
1650 Alpine Way, Crackenback, NSW, 2627

Explore the area

  • Popular LocationKosciuszko National Park13 min walk
  • Popular LocationKosciuszko National Park14 min walk
  • AirportJindabyne, NSW (QJD)17 min drive
  • Popular LocationPerisher Ski Resort56 min drive

Choose dates to view prices

View all photos for Standard Chalet, 2 Bedrooms

Standard Chalet, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Studio

Standard Studio

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Chalet, 1 Bedroom

Standard Chalet, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About this area

Crackenback

Located in Crackenback, Lake Crackenback Resort & Spa is in the mountains and on a river. Gunbarrel Express Quad Chair and Thredbo Leisure Centre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kosciuszko National Park and Kosciuszko National Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing.
Visit our Crackenback travel guideOpens in a new window
View more Aparthotels in CrackenbackOpens in a new window
Map

What's nearby

  • Kosciuszko National Park - 13 min walk
  • Kosciuszko National Park - 14 min walk
  • Perisher Ski Resort - 56 min drive
  • Perisher Quad Express Chair - 56 min drive
  • Village 8 Express - 57 min drive

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 4 min drive
  • Perisher Ski Tube Station - 47 min drive

Restaurants

  • Sundance Bakery - 4 min drive
  • Crackenback Farm Restaurant - 7 min drive
  • Wildbrumby Schnapps Distillery and Cafe - 8 min drive

About this property

Lake Crackenback Resort & Spa

4.5-star luxury aparthotel near Kosciuszko National Park
Along with a full-service spa, this aparthotel has a golf course and an indoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. Each apartment provides a microwave and a coffee/tea maker, plus a hob and a TV with cable channels. A hairdryer, a shower and a phone are among the other amenities that guests will find. Limited housekeeping is available.
Lake Crackenback Resort & Spa offers 40 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Cable televisions are provided. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a limited basis.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa & Wellness Centre has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments.

The spa is open daily.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Skiing lessons, snow tubing and downhill skiing nearby
  • Ski shuttle nearby
  • Ski equipment hire

Pool/Spa

  • Indoor pool
  • Sauna
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Spa treatment rooms
  • Prenatal massages
  • Facials
  • Body treatments
  • Manicures and pedicures
  • Body scrubs
  • Couples treatment room(s)
  • 4 treatment rooms
  • Hot stone massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Electric car charging station on site
  • Ski shuttle nearby

Family friendly

  • Playground

Restaurants on site

  • Cuisine
  • Alpine Larder

Food and drink

  • Hob
  • Microwave
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Free continental breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Towels provided
  • Hairdryer
  • Soap
  • Free toiletries
  • Shampoo

Entertainment

  • 30-inch TV with cable service

Outdoor areas

  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lifts

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Newspapers in reception (surcharge)
  • Fireplace in reception
  • Wedding services

Location highlights

  • On the lake
  • On the river
  • Near the boardwalk
  • In the mountains
  • In a national park

Things to do

  • 18 holes of golf
  • Fitness centre
  • 3 outdoor tennis courts
  • Segway hire/tours on site
  • Volleyball on site
  • Hiking/biking trails on site
  • Bike hire on site
  • Golf course on site
  • Rowing/canoeing on site
  • Basketball on site
  • Kayaking on site
  • Mountain biking on site
  • Yoga classes on site
  • Snowshoeing nearby
  • Mountain climbing nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 40 rooms
  • Individually decorated
  • Individually furnished

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Policies

Check-in

Check-in from 3 PM - 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Saturday - Thursday (7 AM - 6 PM) and Friday - Friday (7 AM - 9 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 2.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 57 out of 90 reviews
5 - Excellent 63%
Rating 4 - Good. 25 out of 90 reviews
4 - Good 28%
Rating 3 - Okay. 6 out of 90 reviews
3 - Okay 7%
Rating 2 - Poor. 1 out of 90 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 90 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with partner
For the money that we paid for the accommodations it’s nothing special
Stayed 4 nights in Feb 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing, scenic, fresh, peaceful, quiet,
Stayed 4 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, room comfort
Absolutely beautiful location
Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!
Stayed 2 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, room comfort
Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.
Stayed 3 nights in Mar 2021

3/5 Okay

Travelled with partner
Disliked: Amenities
Beautiful location; chalet itself nice but no wifi; no clothes hangers; no batteries in aircon remotes; tennis courts in dangerous disrepair- ran into falling, rusted metal surrounding/enclosure; clearly no maintenance in a very long time; breakfast was always cold (ie the ‘hot’ food; shrivelled mushrooms; cold ‘toast’; cold roasted tomatoes; dinner really average despite cost; oysters not fresh - stuck to shell.). If l were an owner, I’d be worried about the quality of services offered by resort. I wouldn’t return.
Stayed 3 nights in Feb 2021

4/5 Good

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020

5/5 Excellent

Stayed 3 nights in Jul 2020

4/5 Good

Liked: Cleanliness, amenities
All the restaurants in the area are closed in Summer.
Stayed 2 nights in Feb 2020