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Cozumel Hotel & Resort, Trademark Collection by Wyndham

Photo gallery for Cozumel Hotel & Resort, Trademark Collection by Wyndham

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On the beach, scuba diving, kayaking
On the beach, scuba diving, kayaking
On the beach, scuba diving, kayaking
Outdoor pool, pool umbrellas

Overview of Cozumel Hotel & Resort, Trademark Collection by Wyndham

Cozumel Hotel & Resort, Trademark Collection by Wyndham

3 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Carretera Costera Sur km 1.7, Cozumel, QROO, 77600

Explore the area

  • Popular LocationPlaza Punta Langosta13 min walk
  • Popular LocationPunta Morena14 min walk
  • Popular LocationMuseo de la Isla de Cozumel19 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)5 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Cozumel Hotel & Resort, Trademark Collection by Wyndham is in the city centre and on the beach. Punta Langosta Pier and Cozumel Maritime Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Stingray Beach and Arrecifes de Cozumel National Park. Travelling with kids? Consider Cha'an Ka'an Observatory of Cozumel and Chankanaab National Park. With snorkelling and parasailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Palacio Municipal - 9 min walk
  • Stingray Beach - 12 min walk
  • Plaza Punta Langosta - 13 min walk
  • Punta Morena - 14 min walk
  • Museo de la Isla de Cozumel - 19 min walk

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 5 min drive

Restaurants

  • Rolandi's - 10 min walk
  • Jeanie’s - 10 min walk
  • The Thirsty Cougar - 18 min walk
  • Kondesa Resturante - 19 min walk
  • Coz Coffee Roasting Co. - 3 min drive

About this property

Cozumel Hotel & Resort, Trademark Collection by Wyndham

Family-friendly Cozumel resort in Colonos Cuzamil with 2 restaurants
Along with 2 restaurants, this smoke-free resort has an outdoor pool and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 180 rooms offer balconies, room service and LED TVs with cable channels. Free bottled water, hairdryers and safes are among the other amenities that guests will find.
Cozumel Hotel & Resort, Trademark Collection by Wyndham offers 180 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • In-room childcare (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 270 out of 997 reviews
5 - Excellent 27%
Rating 4 - Good. 401 out of 997 reviews
4 - Good 40%
Rating 3 - Okay. 210 out of 997 reviews
3 - Okay 21%
Rating 2 - Poor. 87 out of 997 reviews
2 - Poor 9%
Rating 1 - Terrible. 29 out of 997 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, amenities
The largest pool in the area and staff service in pool area were very friendly. The front desk however had the attitude when checking in, kept asking the confirmation code in my end, and said they didn't connect with the reservation department. That is an error in your end and should not be asking paid in full customer. Also They should have informed me earlier that they will be charging extra person for a fee regardless the extra person is a child age 6. We ended up paying extra right in front.
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is kept as clean as possible, though it is old. Bathroom fixtures were drippy. One broke off and we had a geyser in the room, but it was promptly fixed.
Stayed 7 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall
Stayed 7 nights in Jul 2021

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
The check-in process was a nightmare. The first room I was in was in very poor conditions, especially the tub. We upgraded the next morning, made it a bit better. The breakfast was not good. I will not be staying there again.
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an exceptional place to stay especially if you are a scuba diver since Diver Paradise is across the street. The hotel is beautiful and the staff is wonderful! Walking distance to down town, but cabs on location if you prefer not to walk. Only thing that I missed was a refrigerator in the room!
Stayed 17 nights in May 2021