Dear Aleksander, First of all, we would like to say that we are sorry to read your mixed review. You are warmly welcomed in a grandmother's house, both chic and retro, where it is good to stay with your loved ones. The decoration and furnishings combine the charm of the past with modernity to wrap you in a pleasant nostalgia. We regret that you did not perceive the quirky side of our establishment. Mamie thanks you anyway for mentioning your impressions. The Auvergne-Rhône-Alpes region is full of breathtaking panoramas, we hope to see you there again.Mamie Courch''s kids

Toute l'équipe de l'Hôtel New Solarium vous remercie chaleureusement pour vos encouragements. A très bientôt

Toute l'équipe de l'Hôtel New Solarium vous remercie chaleureusement pour vos encouragements. A très bientôt

Bonjour Toute l'équipe de l'Hôtel New Solarium vous remercie pour vos retours d'expérience positifs et tous vos encouragements. Cela nous fait très plaisir.

Bonjour Madame Drury Toute l'équipe de l'Hôtel vous remercie pour tous vos encouragements. Au plaisir de vous revoir prochainement.

Dear Mr TOPALOGLU We are very surprised to read your comments. You are complaining about the hotel but you are coming back nearly every year since 2012. The services provided haven't changed. Extra beds have always been with supplement. Changing towel every day as well. You said that breakfast is poor but when you left the hotel, you gave presents to Marie and you have said to her that the breakfast was very good. So to be honest with you, we do not understand. This message is not linked to reality.

Thank you for your kind feedback! Hope to see you soon in New Solarium Kind regards

Merci!

Merci pour votre retour. Au plaisir de vous accueillir de nouveau . Cordialement

Many thanks for your comment. We hope to see you again in the future. Best regards

Dear Mr, On arrival, your room was on the 4th floor but you have changed the second day for a room situated on the 6th floor. The ski shop open at 8.45 and staff arrive at 8.30 ans staff entrance is situated on the 3rd floor, not 4th. Bath towels can be changed on request, every day with supplement. This process is indicated in all bathroom. Our room staff let an information on bed when guest are putting towels on the floor. This document explain that we are able to change towels with supplement if you want and to call reception to have this service.Except a mistake from my part, you did not ask for this extra service. Regarding food and drink ticket, our staff was not agressive or incorrect. We are sorry your girlfriend felt accused. We are surprised to read you leave the hotel after 2 days as your check out has been made on 14th with our reception manager on your real ay of check out!! Best regards

Dear madam, We are very sorry to read you did not enjoy your stay with us.The hotel is a 3 stars hotels in complete agreement with standard of 3 stars hotel. Best regards

dear Emily, we are sorry to read you did not enjoy your stay in our hotel. Regarding breakfast, during booking process, you have choice between offers in half board or Bed & breakfast or room only. in case of booking in room only, breakfast is not included but possible to have one with extra cost directly in our restaurant, during opening hours. best regards

Chère Stéphanie, Quel bonheur de lire vos mots ! Nous vous remercions pour votre retour, nous sommes très touchés et heureux d’avoir fait de votre séjour à la montagne un beau souvenir. Vous accueillir avec gentillesse dans un cadre chaleureux et vous assurer des services attentionnés sont en effet nos principales missions que nous sommes fières de réaliser au quotidien. Merci pour cette excellente note qui fait plaisir à toute la Bande de Mamie. Nous vous accueillerons à nouveau au sein de notre logis douillet avec une immense joie. La Bande de Mamie Courch'

Dear Luiz, Your message pleases the whole Mamie's Band who is delighted to have received you in Courchevel in our home. We are happy that everything went well during this stop in the mountains. We hope that you took full advantage of our ideal location to enjoy the slopes, our relaxation area to rest and the breathtaking surrounding landscapes. Thank you for recognizing and highlighting our good quality-price ratio. We are dedicated to providing the best possible experience for our guests every day, so that they can leave happy, with lots of unique memories. See you soon at Mamie Courch'. The Mamie Courch' band

Dear Mauricio, We are sincerely saddened to discover that you are leaving disappointed after your trip to the mountains. We are also very surprised by all your remarks that we would have preferred to hear on site. You made your choice with all the informations and photos clearly displayed on our website and on our booking platforms. We make sure to indicate everything in full transparency to allow you to project yourself and to avoid any disappointment. We regret that the size of your room did not suit you, perhaps one of our suites would have been better for your needs? We did not, to our deepest regret, know about everything you mentioned here, on the spot, and it is a real pity. The Band of Mamie has always an adequate solution to propose to you. We hope that you have appreciated the decoration, which has been designed to ensure you a cosy and relaxing atmosphere, just like at home. We hope you'll come back to discover our place during your next visit and that we'll be able to receive your impressions on the spot. The Mamie Courch' band

Toute l'équipe de l'Hôtel New Solarium vous remercie chaleureusement pour vos encouragements. A très bientôt

Toute l'équipe de l'Hôtel New Solarium vous remercie chaleureusement pour vos encouragements. A très bientôt