Front of property
Check availability

Reviews of The Inn at Penn Cove

2 out of 5
The Inn at Penn Cove
602 North Main Street, Coupeville, WA

Reviews

6.4
Rating 10 - Excellent. 62 out of 281 reviews" "
Rating 8 - Good. 62 out of 281 reviews" "
Rating 6 - Okay. 59 out of 281 reviews" "
Rating 4 - Poor. 63 out of 281 reviews" "
Rating 2 - Terrible. 35 out of 281 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Allison

Liked: Cleanliness
Disliked: Property conditions & facilities
The room, shower, bath, etc, were very clean. Jacob's room is literally at the front of the house on the street. Doors didn't shut correctly or lock. Doors inside had to be wrestled to be opened. Towels were threadbare and rough, and were delivered in a tied up grocery sack on the front porch when we got back from our evening out. I appreciate that it wasn't terribly expensive (approx 100/night) and I'm not expecting Egytian Cotton towels or doors with chains... but a door that closes securely, towels that are actually somewhat absorbent, and an acknowledgement that the room is street front and attached to the building that contains the local Thai restaurant before arriving woud have let me know what we were walking into.
Stayed 1 night in May 2024
Response from Gladys and Mitchell on 11 May 2024
Thank you for sharing the above areas of concern, which we will certainly look into. Your feedback will help us to remain vigilant about the Inn's level of care.

6/10 Okay

Melissa

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lady who checked me in was super nice and kind. As for the room, the stairs and hallways had stuff all over, it wasn’t super clean, and the bedspread was dirty. I did not have warm water for the shower 2 of the 3 days, and the day I did have some, it only lasted 5 min. I wouldn’t bring my family here to stay, but it was ok for just me to have a place to sleep only. The bed was comfortable. The sheets were clean. The property itself was cute and landscaped nicely. It was in a peaceful area of town, close to downtown Coupeville, and deer walked through the yard in the mornings.
Stayed 3 nights in Apr 2024
Response from Gladys and Mitchell on 23 Apr 2024
Thank you for sharing the above areas of concern, feedback which will help us to focus on areas needing deeper attention. We are glad you were able to enjoy other aspects of your stay all the same.

8/10 Good

Nancy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Quiet and comfortable. Staff friendly and helpful.
Stayed 2 nights in Feb 2024
Response from Gladys and Mitchell on 5 Feb 2024
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gladys and Mitchell on 26 Jan 2024
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

10/10 Excellent

Daris

Stayed 2 nights in Dec 2023
Response from Gladys and Mitchell on 5 Dec 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint place! Loved the historic property
Stayed 1 night in Nov 2023
Response from Gladys and Mitchell on 28 Nov 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

2/10 Terrible

Lyle

Stayed 2 nights in Oct 2023

6/10 Okay

Martha

Stayed 2 nights in Sep 2023
Response from Gladys and Mitchell on 5 Oct 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

8/10 Good

Kari

Stayed 1 night in Sep 2023
Response from Mitchell on 6 Nov 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2023
Response from Mitchell and Gladys on 5 Oct 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

2/10 Terrible

Kate

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Do not be fooled! The “inn at Penn Cove” is NOT at all the same as the lovely photos on their website. It is a different place altogether, and is unoccupied and falling apart. I will be reporting them to the authorities.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and convenient. This stay suited my purpose, perfectly.
Stayed 1 night in Sep 2023
Response from Gladys and Mitchell on 26 Sept 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

10/10 Excellent

S.b.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carla was great!
Stayed 1 night in Sep 2023
Response from Mitchell and Gladys on 22 Sept 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

4/10 Poor

Robin

Disliked: Staff & service, property conditions & facilities, room comfort
This is a run down house, with little to offer for a comfortable nights stay. There was no toilet paper in the bathroom. We found a supply closet and snagged TP there. Bed sagged in middle. Couldn't find entrance. Door locked. Only good thing was TV and cheap price. Guess you get what you pay for....
Stayed 1 night in Sep 2023

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Stayed 8 nights in Aug 2023

10/10 Excellent

Genevieve

Stayed 1 night in Aug 2023
Response from Mitchell on 7 Sept 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

2/10 Terrible

Allen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled, there was left over coffee in coffee pot, coffee grounds/filter still in pot, the outlet and vanity light in bathroom did not work, bathroom sink has not been cleaned.
Stayed 1 night in Aug 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Host
Stayed 1 night in Aug 2023
Response from Mitchell on 7 Sept 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

4/10 Poor

Brian

Disliked: Property conditions & facilities, room comfort
Would not recommend
Bed was definitely not a queen size as advertised. There were extension cords everywhere and it reminded me of a spiderweb. You even had to move a cord out of the way to open the mini fridge. Huge trip hazard. The couple running the place was friendly, but the place was poorly ran. I messaged the host about the bathroom light and wall outlets that had “tripped” while we were there only to receive a text that said an electrician was there working on it. No heads up or anything. The light/outlets never came back on during our stay. The windows won’t close so be prepared to be woken up by the street cleaner noise before the sun comes up. Last, I hope you like the smell of curry because a Thai food restaurant is downstairs and the smell never leaves the room. Ok place to lay your head if you are desperate, but I’d look elsewhere
Stayed 1 night in Aug 2023

8/10 Good

sheri

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Mitchell and Gladys on 9 Aug 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

6/10 Okay

Patricia

Stayed 1 night in Jul 2023

6/10 Okay

Claudia

Travelled with family
Stayed 1 night in Jul 2023
Response from Mitchell on 28 July 2023
Thanks for the feedback, Claudia.

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly all we needed for a quick night in Coupeville.
Stayed 1 night in Jul 2023
Response from Mitchell on 12 July 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Lovely old building. Loved it.
Stayed 1 night in Jul 2023
Response from Mitchell on 5 July 2023
We're glad you enjoyed your stay at our little Inn and that it was able to help you bounce back from a long day of travel. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Mitchell on 5 July 2023
We're glad you enjoyed your stay in our little Inn, at least to the 8 of 10 level. If you come again, we hope we can eqarn the 10!

10/10 Excellent

richard, Belfair

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Jun 2023
Response from Mitchell on 17 June 2023
We're so glad you found our little Inn well-located for your needs! Thanks for sharing your experience.

4/10 Poor

Mark

Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Mitchell on 5 July 2023
We regret we only earned 4 of 10...we can only hope we can someday earn a higher score if you should decide to return to try a different room at our little Inn.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy little room with a bathroom and shower. Host was friendly and welcoming. The check-in process can be more streamlined.
Stayed 1 night in May 2023
Response from Mitchell on 5 June 2023
We're glad you enjoyed your stay! We would welcome any ideas you might share about ways we could better streamline the check-in process.

4/10 Poor

gale

Disliked: Cleanliness, staff & service, property conditions & facilities
The wisteria was gorgeous
Stayed 1 night in May 2023
Response from Mitchell on 28 May 2023
Thanks for appreciating one of the seasonal high points of our Whidbey Island springtime -- Wisteria season!

4/10 Poor

renaud

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Great idea, perfect location but linens were not recently washed, unit had an impregnated cigarette odor all over the place, unsafe for minors, extra blankets were dirty too. Other issues: no signs outside, this is not a hotel, it is a very old property that they rent rooms out Staff were ok nice. Will never come back and I would be great if they update the place as it is inhabitable
Stayed 1 night in Apr 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a spot to crash before a running race. It was comfy, cozy, safe, connected to a Thai Restaurant, a great place to decompress and clear my mind.
Stayed 1 night in Feb 2023
Response from Mitchell and Gladys on 12 Mar 2023
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

6/10 Okay

Maiko, Bellingham

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Carla (the staff) was nice and friendly. The door kept making noises and someone knocked on the door at midnight. My husband and I couldn't sleep well.
Stayed 1 night in Feb 2023

8/10 Good

Katelyn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Cute Inn with a good location
This Inn is cute, clean, and quaint. The location is good - however; I struggled with the lack of ease to check-in and check-out. Overall, I would stay here again; but I will plan to over-communicate with the host.
Stayed 4 nights in Dec 2022
Response from Gladys and Mitchell on 13 Dec 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Disappointing inn
Photos on website were not representative of the actual lodgings. My room was not even in the main house but in addition at the back. The bathroom had kitchen-style cabinets and sink, toilet and shower. The towels and bedding were clean but had seen a better day. There was no soap of any kind. The property was not being well maintained. I would not recommend this as a place to stay.
Stayed 6 nights in Oct 2022

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
Not as advertised
Room had holes in the wall. Bed sheets were bed blankets. No hot water. Stairs smelled like kitty litter. Building was shared with a restaurant. Website pictures are deceiving.
Stayed 1 night in Sep 2022

6/10 Okay

Rebecca, Seattle

Travelled with partner
Liked: Staff & service
It had a comfy bed and was close to restaurants. Would have been nice to have glasses, coffee, mugs.
Stayed 1 night in Sep 2022
Response from Gladys and Mitchell on 20 Sept 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Thank you for raising the above areas of concern, which we will certainly look into. Your feedback will help us remain vigilant about the Inn's level of care.

10/10 Excellent

Jordain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Gladys and Mitchell on 20 Sept 2022
10 out of 10! We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The cottage was cozy and picturesque: old storefront presentation with wicker bench, a chair and pillows on a sunny porch and a little garden. The interior decor was charming and inviting. Appreciated the toaster, coffee-maker, microwave and refrigerator. Having wi-fi and a TV with many stations was a plus. Parking couldn't have been easier. The main street is a very short walk away. Could stand new carpet. We really enjoyed our stay, especially for the welcoming and helpful hostess!
Stayed 2 nights in Aug 2022
Response from Gladys and Mitchell on 2 Sept 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

4/10 Poor

Annemieke

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s an old historic building but it felt run down. A lot of bebris around the cottage: old fencing, laundry, empty cans. Cute cats on the property but we’re allergic. We woke up with allergies so I’m not sure if the cats were in the cottage?
Stayed 1 night in Aug 2022

4/10 Poor

Vicki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
High hopes for a quaint old room.
Friendly and nice help. Condition of the grounds was hazardous. I was unable to bolt my door shut. Furnishings looked like they were from a 2nd hand store. The TV was working but I had no access to the shows.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place difficult to find, service poor, billing complicated
Stayed 1 night in Aug 2022

6/10 Okay

victoria

Liked: Cleanliness, staff & service, room comfort
It was okay.
The owners were very nice and responsive. I wasn’t certain when I’d arrive, so when I finally appeared a lady quickly came and got me to my room. The AC worked well and the Wi-Fi was good. The TV had a good selection of channels. Similar to what others have written, the patio room I stayed in was really not a traditional hotel room, but it was all functional. I thought the cleanliness of the room was good and I didn’t see any safety concerns other than the door being a bit flimsy….but I wasn’t concerned because the room is rather hidden and I doubt that anyone would go so off the beaten path to try to steal anything. I went during a high season, so I thought that the price was a fair deal.
Stayed 1 night in Aug 2022
Response from Gladys and Mitchell on 27 Aug 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean. Room had an odor. Extension cords strung in the room did not seem very safe.
Stayed 1 night in Aug 2022

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities
Just a small note for future inn-goers -- there was no signage for this inn, so definitely check the address. Make sure that you have contact with someone who works there, although in my experience, they contacted me on the day of. Carla was extremely kind and responsive, and worked with me to make sure that I was able to check-in at a time that worked for my trip schedule. She made sure that I was set up in the room (lots of fans in case it got hot, bath necessities, extra blankets) and made sure that I was able to work the keys before she left. They also very kindly left me some credit to use at the local coffee/gift shop, which was lovely and highly recommended. It was perfect for what I was looking for -- a place to lay down at night during a quick weekend trip at Whidbey!
Stayed 1 night in Aug 2022
Response from Gladys and Mitchell on 12 Aug 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar customer service
I had a mess up in my end on the date and checked in late. They were very kind and accommodating.
Stayed 1 night in Jul 2022
Response from Gladys and Mitchell on 8 Aug 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a true B&B, but 2 rooms at the top of a stair with a Thai restaurant on the first floor. Breakfast was a couple gift cards to the coffee shop up the street-it was nice. There were cobwebs on the ceiling and spiders in the room. There was no non-slip in the tub and my wife almost fell. Windows were old single pane glass. Extension cords were run everywhere and a fire hazard. The only heat was space heaters run to an extension cord. The hair dryer and bathroom light above sink did not work. The electrician had instructed to keep the panel off as something was making the breaker trip, but no repairs seemed to be planned. No TV.
Stayed 2 nights in Jul 2022
Response from Mitchell on 26 July 2022
It saddened us to see that you did not find your accommodation with us met all your needs. We are looking into issues you raised in your review and will address them as appropriate.

8/10 Good

Marina, Lynnwood

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love this property location. it’s very convenient to walk anywhere. The stuff is very friendly .Carla is great! It was easy communicate with her. But it is very old building. Insulation wasn’t great. It’s easily can be cold or hot in the building. But overall it’s nice property for short vacation.
Stayed 1 night in Jul 2022
Response from Mitchell on 24 July 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience! Our friend Carla is certainly a great help to us in keeping the Inn a happy place.

4/10 Poor

Rachel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carla was very nice and helpful. But the building in the picture isn’t even the “inn”. The floors were dirty and had stains. The room smelled so badly of smoke we had headaches. The bathroom counters were the only clean part of the bathroom. There were cobwebs around the room. Would not recommend staying here. Very disappointing.
Stayed 3 nights in Jul 2022
Response from Mitchell on 19 July 2022
Our friend Carla is certainly a great help to us in keeping the Inn a happy place. It saddened us to see in your review that you did not find your accommodation with us met your needs. We are looking into issues you raised in your review and will address them as appropriate.

8/10 Good

Anilyn, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wisteria cottage is a stand alone unit adjacent to the main house, offering privacy. The staff is helpful and available via text and we had no problems. There is a smokey scent within the unit, but the inn provides an air purifier and plenty of fans. Had a very comfortable stay!
Stayed 1 night in Jul 2022
Response from Mitchell on 18 July 2022
We're glad you enjoyed your stay in our little Inn. Thanks for sharing your experience!

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Knock knock,rattle rattle
Filthy carpeting, door flimsy and lock broken. Fridge and microwave had used food inside. Clean towels and sheets but broken coffee pot. Uneven entry to room. Sad little place that needs attention and care.
Stayed 1 night in Jul 2022