Cottonwood Hotels, Phoenix

"It was perfect "

"Pool had interesting smell, room is good, staff is nice"

"We had a great time with our two kids! The suite style room was great, we loved the water park, the free parking was appreciated, the restaurant options were great, and staff was friendly! We will definitely be back. "

"We didn't regret booking at this hotel for our stay, it is nearby grocery store(walmart) which is important since we are travelling and a lot of restaurants around it. Hotel room is really clean and it is spacious for us, there's even a mid size fridge, staff are friendly and accommodating. We highly recommend this hotel if you are looking around Chandler, AZ. "

"Awesome "

"The place needs to be cleaned up. Rooms are beat up and not clean"

"There was blood on pillow cases, hair on towels, and very dirty"

"The bathroom floor in the handicapped room was very slippery when wet. The pool water was ice cold There were not enough chairs near the pool for everyone staying at the hotel. Only once in the 6 days I was there did I get a seat by the pool (and that was only one chair). The gym is very small The WiFi was sporadic Not a pleasant experience overall "

"Stay was okay overall. Room was clean when we arrived but there’s mildew stains in the shower along the silicone, and the carpet in the room was torn up and falling apart in places. Pool was decent. First day we went pool was excessively cold and hot tub was excessively hot. Second time both were good. You have to ask front staff for towels, which is not easily done when they are busy attending to other guests. During our first night the hotel staff messed up room assignments somehow, and assigned our room to someone else! We were getting ready to lay down for bed and someone just walked into our room! Front desk tried to call us to explain what happened but our phone wouldn’t work and they couldn’t hear us, so I had to go down at midnight just to talk to them about the incident. I feel like pictures make the property seem nicer than it is. Cleaning staff also only comes by every 3 days, and even though we stayed 4 days and 3 nights, our room was never cleaned. When asking front desk for extra towels they stated they were out. "