"I really struggled with rating this hotel, cos I really wanted to like it the way I did prior to my stay. While this is still a decent hotel I felt it fell short in some key areas, especially with the quality of the linens. Bathroom towels look very tired, and bedsheets were visibly not in pristine condition to match hotel status.
Secondly, gym equipment can use an upgrade as some of the equipment were wobbly.
Breakfast was fairly decent. Majority of the staff were great with just a handful needing more training.
I’ll like to recognize Addy for being a professional and making the experience worth the while. Her bright smile, and attention to hotel guests was very impressive."
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