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"Both receptions are very kind and help us to storage our bikes ."

"It's a 5 star property that is worth each of the stars. The staff is extremely friendly and helpful. "

"Very nice, quiet hotel. Excellent staff. "

"We made a last minute booking to this hotel very late at night and they were able to not just give us a room with separate beds but an upgrade to the one we had booked! Thank you very much! Very spacious, comfortable beds and friendly staff! Areas of improvements would be the AC and attaching a separate shower head in the bathrooms. My friend mentioned there were issues with the AC and I would have personally appreciated a separate shower head attachment and not solely a fixed overhead shower. There was a slight miscommunication with breakfast timings, we were told breakfast would end at 10:30 (and is also what is stated on the Expedia page) however when we popped down at 10:10, they had already packed up and were told by the catering staff that breakfast ends at 10:00. Nonetheless, the staff were very accommodating and brought out a few bits and bobs for us to eat. Overall, had a great stay! "

"The staff were really friendly, we received an free upgrade, the room was bigger and the view was lovely! Breakfast was good! We noticed tour groups stayed there so be wary when going for breakfast! Internet was good and we were able to leave our luggage there! "

"Excellent location. Staff very service oriented. I had a slow leak in a tire and they found a place to help. We had a problem with internet in our room and they got a new room for us. "

"Great place. Exactly as expected. Will stay again"

"We absolutely loved our stay at this beautiful spa resort in the Dolomites! Everything was so clean, peaceful, and beautifully maintained, the perfect place to relax after long days of hiking in the mountains. The included spa was a true highlight, and soaking there each evening felt like the ultimate reward. The staff was incredible, especially Massimo, who was unbelievably kind and attentive, he truly anticipated our every need and made us feel so cared for. The included breakfast each morning was delicious and a perfect start to our day. We also had a wonderful experience with the bartender in the evenings (we didn’t catch his name), but he really went above and beyond, offering the best local recommendations and making every interaction warm and friendly. We’re already dreaming of coming back. Highly recommend this magical place to anyone visiting the Dolomites!"

"Very nice hotel , a little bit out centre but we knew this free bus until 8pm but nice road side bar with food very nice people."