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Reviews of Cortez Cozy Inn

2 out of 5
Cortez Cozy Inn
440 South Broadway, Cortez, CO

Reviews

7.0

Good

Rating 10 - Excellent. 94 out of 388 reviews" "
Rating 8 - Good. 119 out of 388 reviews" "
Rating 6 - Okay. 83 out of 388 reviews" "
Rating 4 - Poor. 38 out of 388 reviews" "
Rating 2 - Terrible. 54 out of 388 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient and easy access. Management was friendly & helpful.
Stayed 1 night in Oct 2023
Response from front desk on 3 Nov 2023
Thank you for choosing our hotel. Have a safe trip

10/10 Excellent

Xuan Huyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from front desk on 3 Nov 2023
Thanks for staying. Hope your trip is safe

8/10 Good

Michael

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from front desk on 17 Oct 2023
We want to thank you for stay here. Have a safe & fun year

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Thanks
We only stayed one night, it looked iffy, but we were pleasantly surprised what a friendly nice place it was to stay.
Stayed 1 night in Oct 2023
Response from front desk on 17 Oct 2023
Thanks you we try really hard to make our hotel a great place to stay. Have a wonderful year

4/10 Poor

Alan

Travelled with partner
Disliked: Property conditions & facilities
Very dated pool was closed I guess you get what you pay for maybe you should update the pictures of the property.
Stayed 1 night in Sep 2023
Response from front desk on 2 Oct 2023
Pool is seasonal, hard to keep outside pool warm when its in the 30ies at night. Have a great year

10/10 Excellent

DONNA, Albuquerque

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Sep 2023
Response from front desk on 15 Sept 2023
Thanks for choosing our hotel. Have a great year

8/10 Good

Mayank, TROY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from front desk on 17 Sept 2023
we enjoyed having you stay with us Have a safe trip

2/10 Terrible

Cheryl, Chandler

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It reminded me of a halfway house
Stayed 1 night in Sep 2023
Response from front desk on 15 Sept 2023
But we are historic hotel. Have a safe trip

2/10 Terrible

Tim

Disliked: Cleanliness, property conditions & facilities
I checked in gave my cc got room key checked out the room. Left and went hacking got back and the cozy Cortez have given my room to someone else’s. Long weekend NO other rooms in Cortez or Durango. I have to drive home wasting All day Sunday and Monday of my long weekend. Trashed my Sunday because I got home at 4am
Stayed 2 nights in Sep 2023
Response from front desk on 10 Sept 2023
We enjoyed having you stay with us.

6/10 Okay

Holli

Disliked: Property conditions & facilities
For the price what can you expect? Definitely old property and privately owned. The room seemed decently clean, just super small and the AC sounds like it might explode. Breakfast is as expected, cereal and toast. The hot and pool is nice though. Weird thing is the bathroom had a rug. Yuck! Never seen that before. Gives off the vibe that you might get shanked in your bed one night.
Stayed 2 nights in Sep 2023
Response from front desk on 10 Sept 2023
Thanks for staying

10/10 Excellent

Joseph

Stayed 1 night in Sep 2023
Response from front desk on 2 Oct 2023
Thanks for staying. Have a great year

6/10 Okay

Kay

Liked: Cleanliness
Disliked: Property conditions & facilities
No Frills For Sure
This is definitely a no frills motel. It is very old. The bed was comfortable. We were glad we were only there one night.
Stayed 1 night in Aug 2023
Response from front desk on 3 Sept 2023
We enjoyed have u here

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pluses and a minus
Staff was wonderful, room was clean, beds were a bit firm. I would not recommend the breakfast. Other than that, our stay was a pleasant one.
Stayed 1 night in Aug 2023
Response from front desk on 31 Aug 2023
Thanks for staying. Have a fun and safe year

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean
Stayed 1 night in Aug 2023
Response from front desk on 31 Aug 2023
Thank you. We enjoyed having you stay here. Be safe out there

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL THE HELP WAS AWESOME
Stayed 3 nights in Aug 2023
Response from front desk on 16 Aug 2023
Thanks for choosing our hotel. Have a great year

6/10 Okay

gabe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Light when did not work
Stayed 1 night in Aug 2023
Response from front desk on 14 Aug 2023
Sorry to here that it will check that out. have a great year

10/10 Excellent

John

Comfy with a nice pool!
Stayed 1 night in Jul 2023
Response from front desk on 14 Aug 2023
Have a great year

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from front desk on 14 Aug 2023
Thanks for staying hope your year is fun and safe

10/10 Excellent

Micheline

Stayed 1 night in Jul 2023
Response from front desk on 14 Aug 2023
Thanks for choosing our hotel. Have a fun and safe year

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from front desk on 14 Aug 2023
We hope the rest of the year is safe and fun

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to eating areas. Close to highways
Stayed 1 night in Jul 2023
Response from front desk on 21 July 2023
Thanks for staying we enjoyed having you here. Have a great year

4/10 Poor

Candy

Stayed 1 night in Jul 2023
Response from front desk on 14 Aug 2023
We enjoyed having you all stay with

6/10 Okay

Bonnie

Disliked: Cleanliness, staff & service, property conditions & facilities
So So Stay
It is what it is for what you pay. Nothing was turned on prior to arrival, even though we booked a week before arrival. A/C took 4-5 hours to cool down and we are in Colorado.during record breaking heat wave. Room had an odor musky. Place need a lot off updates, an cleaning, painting.
Stayed 2 nights in Jul 2023
Response from front desk on 21 July 2023
Refrigerated air cool fast is windows and door is shut. Save the planet on energy. Have a nice day.

10/10 Excellent

CHERYL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owners and very friendly and helpful. Great hotel.
Response from front desk on 21 July 2023
Thanks for choosing our hotel. Have a fun and safe summer

2/10 Terrible

Jimmie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
You get what you pay for. It wa $86 per night. Hot tub was absolutely polluted. The breakfast was just bagged donuts and cold cereal. Three of us to get checked in, waiting for someone to arrive at the desk. Lots of permanent residents that spend all day smoking in the common area. TV didn’t work. Outlets didn’t work. Just nasty all around. Bed was good. Room was clean.
Stayed 1 night in Jul 2023
Response from front desk on 21 July 2023
Have a wonderful day

10/10 Excellent

Hallie

Liked: Cleanliness, staff & service
An older property with spacious and clean rooms. A peefect spot to sleep with comfortable beds
Stayed 1 night in Jul 2023
Response from front desk on 15 July 2023
Thanks for your kind words. We enjoyed having you stay with us. Have a great summer

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from front desk on 15 July 2023
Thanks for your stars, ******** Have a great year

6/10 Okay

charles

Liked: Staff & service, room comfort
Room review and maintenance recommendation
Room had a musty order, Probably from the airconditioner Recommend having the airconditioner evaporator and evaporaror condensate pan cleaned Other than that, room was clean and quiet
Stayed 1 night in Jul 2023
Response from front desk on 15 July 2023
We must of missed that one. Have a fun and safe summer

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from front desk on 10 July 2023
Thanks Jesus. We hope to see you again. Be safe out there and a fun summer

10/10 Excellent

Karla, Englewood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and comfortable we enjoyed are stay
Stayed 1 night in Jul 2023
Response from front desk on 7 July 2023
We enjoyed have you stay with us. Have a great summer

10/10 Excellent

Joanne L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from front desk on 10 July 2023
We enjoyed having you here. We hope to see you again soon. Have a great summer and year

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling on a budget
This hotel was wonderful considering the low price. The place was clean. A different time zone made me miss breakfast 😔 The pool was definitely a real plus.
Stayed 1 night in Jul 2023
Response from front desk on 7 July 2023
Thanks for your kind words. Have a safe summer and a great year

4/10 Poor

juan

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom had a window to the parking lot and it didn’t have a curtain. I had to tape one of my t-shirts to feel comfortable. I also got a complaint that my dog was barking and that he was setting all the other dogs off. It’s a dog friendly hotel. You also have to pay a $5 dollar fee for bringing your pet which is not said anywhere. They make you sign a paper as well stating that they are not liable for anything that gets stolen in your room. There’s no vault to put valuables in so a little hard to keep valuables safe especially after signing that paper.
Stayed 2 nights in Jul 2023
Response from front desk on 6 July 2023
Have a good doy

8/10 Good

Katherine

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from front desk on 10 July 2023
Thanks Katherine maybe we'll see you again. Have a great year

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from front desk on 7 July 2023
Thank you for staying. Have a safe summer

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Nice stay.
Fairly clean but older motel. The road it’s on is loud at night. Very nice staff.
Stayed 1 night in Jul 2023
Response from front desk on 6 July 2023
We hope your summer is fun and safe

2/10 Terrible

John

The Late Checkout that Never Happened
I asked for late checkout and was told that I could check out at 11:30, vs the standard 11:00 checkout. I went out on an early hike, packed and cleaned up my room. When I returned to take a shower @ 9:30am, I was disturbed in the middle of the shower by the front desk staff stating that I needed to leave. They stated that they had already checked me out as there was no personal belongings in the room (keep in mind that my room key still worked when I returned to take a shower). I would not recommend staying at this motel.
Stayed 1 night in Jun 2023
Response from front desk on 6 July 2023
You came back at 12:30

8/10 Good

stephen, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is family owned and on property. For the price it is a great value .
Stayed 1 night in Jul 2023
Response from front desk on 3 July 2023
Thank you for choosing our hotel. Have a fun & safe summer.

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service
Besides having to wait for the owners to fix the door lock it was good.
Stayed 1 night in Jun 2023
Response from front desk on 3 July 2023
We have new lock on the hole property. Have a fun summer.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Decent, quick stop.
Decent. Good value but old and not super clean. The hot tub room had glass doors that were filthy and the pool was murky. Overall it was a fine stop over, but things are just old and not super clean.
Stayed 1 night in Jun 2023
Response from front desk on 26 June 2023
Have a wonderful summer

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised at an affordable price.
Stayed 2 nights in Jun 2023
Response from front desk on 20 June 2023
Thanks for choosing our hotel have a great summer

4/10 Poor

Mark

Liked: Staff & service
Room was Small, adequate for one night. Tile in shower appeared to have mold on it. Plug-ins inconvenient for medical equipment needs. Refrigerator was unplugged when we arrived.
Stayed 1 night in Jun 2023
Response from front desk on 20 June 2023
Trying 2 be energy efferent, We hope you enjoy your summer

10/10 Excellent

Tammy

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was clean and bed was comfy. The staff were friendly and extremely helpful. Thanks for an amazing stay!!
Stayed 4 nights in Jun 2023
Response from front desk on 15 June 2023
Thank you for your kind words. Hope you summer is fun and safe.

8/10 Good

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room clean items all around. Definitely coming back
Stayed 2 nights in Jun 2023
Response from front desk on 15 June 2023
Thanks for choosing our hotel. We enjoyed having you stay here. Have a safe summer. Hope your trip is safe

2/10 Terrible

CRISTINA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Super dirty carpet
My husband and I stayed at this hotel for Memorial weekend. The only thing that was found clean/good condition was the sheets and towels. The room was nothing like the pictures, the carpet was super dirty. Stains everywhere. We didn't dare to walk on it barefoot and the condition of the bathroom is no the best. We we're very disappointed at the condition of the hotel in general. The jacuzzi room is very dirty and also the chairs by the pool are so worn out that fabric is falling a part. Will no stay at this hotel again.
Stayed 2 nights in May 2023
Response from front desk on 15 June 2023
Cant please everyone

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service
Decent room for the price point, older Motel but overall comfortable and quiet!
Stayed 1 night in Jun 2023
Response from front desk on 14 June 2023
Yes our singles are older, we just put new carpet & painted all new toilet & faucets and shower! Have a great year.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant and well cared for. The manager was a treasure
Stayed 1 night in Jun 2023
Response from front desk on 7 June 2023
We enjoyed have you all stay here. Hope this summer is fun and safe

8/10 Good

Douglas G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Staff was friendly, pool was nice
Stayed 1 night in Jun 2023
Response from front desk on 7 June 2023
Thanks for sharing, have a great sumer

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here and the customer service was great!
Stayed 1 night in May 2023
Response from front desk on 7 June 2023
Have a great year. See you all next time

6/10 Okay

Zubir

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from front desk on 7 June 2023
Have a great year! Thanks for staying here with us