Front of property

Reviews of Hotel Danmark by Brøchner Hotels

4 out of 5
Hotel Danmark by Brøchner Hotels
Vester Voldgade 89, Copenhagen

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 1002 reviews" "
Rating 8 - Good. 385 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 6 nights in Apr 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast was phenomenal
Stayed 6 nights in Apr 2024

10/10 Excellent

Huangen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service
Excellent location, within walking distance of attractions, restaurants etc
Stayed 2 nights in Apr 2024

8/10 Good

Juan, Montevideo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel. Rooms very narrow. Very complete breakfast. One elevator that could get busy as its just one and tiny.
Stayed 3 nights in Apr 2024

10/10 Excellent

s

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal breakfast, location fantastic and very friendly. The free wine and free spirits hours were also brilliant
Stayed 3 nights in Mar 2024

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service
Great stay. Could do with a fridge in the room and maybe could do with aircon in the summer! We stayed in March so not a problem.
Stayed 2 nights in Mar 2024

10/10 Excellent

BAHEYELDIN Moustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A small boutique hotel with its own trendy charm for people in favor of alternative local charm
Stayed 1 night in Mar 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice convenient area
Stayed 4 nights in Dec 2023

10/10 Excellent

Sion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
The hotel felt very upmarket. They welcomed us warmly and even upgraded our room at no cost! There is also free wine hours and free night cap hours which we really enjoyed. Would 100% recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Shradha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing...the most helpful and friendly staff..always smiling and making every effort to make your stay better. Special mention Sonia :) Location was great as well..
Stayed 2 nights in Jan 2024

10/10 Excellent

Jack

Stayed 2 nights in Jan 2024

10/10 Excellent

Byonghae

Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming hotel in perfect spot
Perfect location, everything is in walking distance. The staff were very friendly and helpful. The room was simple but cosy, we had a balcony which was lovely to enjoy a coffee and a danish on
Stayed 3 nights in Nov 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff
Stayed 3 nights in Nov 2023

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Charles

Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel Lovely staff Cool bar Fantastic location for everything
Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

4/10 Poor

Tatiana

Disliked: Staff & service, amenities, property conditions & facilities
This hotel is advertised as a luxury boutique hotel but little to nothing about it is luxury. The check-in experience was terrible, there is no front desk, you check in at the bar, and when asked why our room didn’t include the seating area it said in the website (and expedia) it included, the staff answer was that she wasn’t the one that took the photos for the website - with quite a bad attitude. There was no inclination to help or accommodate. Also - the beds are uncomfortable and incredibly hard. It’s barely a mattress, more like a thin cot.
Stayed 4 nights in Sep 2023

6/10 Okay

Helen, EGHAM

Liked: Cleanliness, staff & service
Disliked: Amenities
Although the free wine hour and breakfast were lovely, the whole property is showing its age, the rooms were so hot you had to sleep with the windows wide open which was a nightmare as the constant party buses passing till the small hours of the morning with booming music and screaming girls made sleep very difficult... not worth the price
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round decent, clean, value for money
All the Breakfast staff were really pleasant. Nice selection of foods. Room was good, comfortable bed, strong decent shower, small cupboard (but I was in the cheese-slice room). No air-con but electric fan was useful. Windows couldn’t be left open at night due to traffic or pedestrian noises. A clean, well positioned hotel in the old town and a decent price too.
Stayed 5 nights in Sep 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location. We stayed 6 persons in one room with 3 bunkbeds. Compared to another chain we stayed close to this hotel; this one was much nicer and same price.
Stayed 1 night in Aug 2023
Response from Team Danmark on 15 Aug 2023
Hello Igor.Thank you for staying with us.We appreciate your feedback.Have a great week

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good central location,Excellent breakfast. Friendly staff. Roof terrace for evening drinks. Small doubles are VERY small!
Stayed 3 nights in Jul 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Hubert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Wine Hour and Nightcap Hour every day were wonderful.
Stayed 4 nights in Jul 2023
Response from Team Danmark on 1 Aug 2023
Hello Hubert.Thank you for staying with us.We are glad to see that you liked our Wine Hour and Night cap.Have a lovely summer

10/10 Excellent

Kerry

Stayed 2 nights in Jul 2023

6/10 Okay

Helen

Travelled with family
Most of the staff was lovely. The first person who checked us in was not, but everyone afterwards was great and I did not see the first person again. The breakfast was great. However getting the the room was a hassle. elevator, several steps up and down to get to the room. Room was warm no air circulation. No refrigerator or ice. Our room came with unlimited coffee, still water, and free breakfast, all great, but would find another place, since the room was uncomfortable.
Stayed 3 nights in Jun 2023
Response from Team Danmark on 18 July 2023
Hello Helen.Thank you for staying with us.We are sorry to see that our hotel did not meet your expectations.Thank you for your feedback.Happy summer

8/10 Good

Nadezhda

Travelled with family
Liked: Cleanliness, staff & service
The staff was very helpful. The brekfast was not included. It is expensive, however, if you like to eat healthy everything is organic and of high qulity. Our toliet broke but the receptionist came and fix it in about an hour. The best thing of the hotel it is really close to all places in Copenhagen!
Stayed 3 nights in Jul 2023
Response from Team Danmark on 14 July 2023
Hello Nadezhda.Thank you for the review and for staying with us.We are glad to see that you had a enjoyable stay.All the best

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Osama

Liked: Staff & service
Location and staff were great. I really enjoyed my complimentary breakfast and daily wine hour and happy hours as well.
Stayed 2 nights in Jul 2023
Response from Team Danmark on 14 July 2023
Hello Osama.Thank you for staying with us.We are glad to see that you enjoyed our breakfast and services.Have a lovely summer

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Great location. In the middle of everything. Chic style with a touch of Danish design. The breakfast spread is just right.
Stayed 2 nights in May 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. Only issue I would state is I would sleep with window open due to no air conditioning and the street down below could be noisy. Seems lots of Danish folks like to party at night.
Stayed 5 nights in May 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within walking distance of tourist areas. The hotel bar is modern and the wine hour is such a good

6/10 Okay

Liisa

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2023

4/10 Poor

Derrick

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023

10/10 Excellent

Thooyavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Excellent hotel. Fantastic location for walking/biking around Copenhagen and for the price we paid was extremely good value. Loved the wine and nightcap hours too.
Stayed 3 nights in Mar 2023

8/10 Good

David

Liked: Property conditions & facilities, room comfort
OK
not bad, good location to station
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Matt

Stayed 1 night in Feb 2023

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and friendly with a wonderful organic breakfast and a wine hour each evening.
Stayed 3 nights in Feb 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

6/10 Okay

Bethany

Stayed 1 night in Feb 2023

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

2/10 Terrible

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Attention General Manager, I booked your hotel for my young daughter Allison Ozikizler because of its location and strong reviews. Now, after a one night stay, I really regret booking this hotel. Firstly, she was charged $28.24 Canadian dollars for a drink that was supposed to be free during the hotel's free drink period. Furthermore, when my daughter asked the front desk to book her a taxi for her early flight this morning, the taxi cab company charged her $82.24 Canadian dollars for the fare to the airport. This fare was more than double the fare that was charged from the airport to the hotel. I imagine you have a referral arrangement with this provider, and as such they have not fairly taken care of your patron. This said, your service is poor and has not taken care of your patron, in fact set them up. It would be more honorable to advise a traveller of the approximate fee they would be paying or have arrangements for a set fee based on your referral. I would ask that you compensate us for this extra charge as well, by way of a credit against the room rate and also suggest that you improve your customer care for future travellers and advise the taxi company as well who may reimburse you given you refer your clients to them. Given my daughter was a young woman travelling on her own at the age of 21, it should be incumbent on you to take extra care as we and she has entrusted her wellbeing to your hotel and staff. I trust you will share our concern

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Christmas stay
The hotel was a wonderfully located in walking distance to all the main attractions. The staff was friendly and the breakfast delightful.
Stayed 6 nights in Dec 2022

10/10 Excellent

Marc

Stayed 1 night in Dec 2022