Top Hotels Near Concord Mills in Charlotte from AU$76

"Get there & get checked in get to the room & there is no toilet paper. Call front desk & they then decide to inform us they are out of tp & if we want any we have to go buy it ourselves. So, we do that. Get up the next morning, attempt to make coffee & there is none. So go down to the desk & they inform us again, they are out of coffee. On top of that, walls in the room were so gross. It was just not a pleasant."

"Was very clean, and close to where we needed to be. Shopping, for those interested, is very close."

"You get what you pay for. The rooms are definitely clean the area is definitely safe and the Price is beyond reasonable. With that said the front desk is horrible the woman that was working on the day I stayed was a very monotone had no personality and definitely had no customer service appeal. She did not care for anything but stating the rules. I travel very often and I am not particularly picky in a crunch, as long as you give me a clean safe area.. I'm okay with a basic hotel; but customer service is important!!! This front desk clerk had zero and I mean zero customer service, it made it so distasteful almost sick to my stomach to stay there after dealing with her. Its not asking much to pretend to be good at your job."

"Front dedk lady at check in was a bit rude. Room was not clean, room was very worn down. Pillow was brown hidden in pillow case and next morning saw 2 roaches crawling around on walls."

"Good breakfast options."

"Need too clean room there is a terrible smell the office don’t open till 10am needed a iron early in the morning but I couldn’t get because the office don’t open until 10am it was terrible"

"Room 327 had no water pressure in the sink and it was clogged!"

"Clean room"

"Everything was nice the staff was wonderful thd hotel was exactly like it was advertised on there website the check in was smooth anything I needed while I stayed there they responded quickly it was amazing I will be back ."