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"Best customer service. Fantastic location. Highlight of my West Africa tour! Thank you!"

"Staff were rude and unwelcoming. Room in shambles—closet door laying against the wall, exposed wires, lights and outlets not functioning, no hot water. "

"Toilet needs to be properly cleaned and cleanliness of the bed needs to be improved."

"Poor communication within coming visitors. It a French country but as a business, you expect them to have someone who can communicate with English speaking guests. Do not use online sites or agents to book this hotel, when you arrive, they will still ask you to pay cash stating that they do not work with any online agent like hotels.com or Expedia. Drinking water is salt water so when they asked you if u want tea or coffee, tell them you do not drink salt water. The entire country communication and customer services are poor "

"The ocean view was nice and the pool area was clean and peaceful I also enjoyed the room service "

"There was nothing left at breakfast in both days we stayed. A buffet of empty containers at 9.30 on day one and at 8.30 on day 2. The waiter could not possibly have been more unhappy and grumpy to be made to make an omelette and bring anything for us to eat. Air con in our first room was broken and it took way too long to convince them we needed to move. Into a room with air con but broken lights unclean floors. No cash service in the hotel (atms in the area all empty). "

"Room was bigger than expected even if disappointed with the view of it, staff were very helpful and easy to talk to, everyone is welcoming and down to help at any moment."