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"Big room"

"Great location by the duke’s palace and market square"

"Great "

"Vey clean room, the breakfast was good and the staff were very helpful. The area of the hotel isn’t always the nicest at nighttime, but the hotel does its best to make sure everyone is safe."

"Actually this was just a one night stay on my way to my final destination and was a nice stay. Clean room and a decently large nice shower, happened to be the nicest bath room area of my entire trip so just wanted to point that out. break was great too. "

"Staff where professional and polite room was ok , but we asked for extra 2 pillows, they said they don’t have any left. Shower was disaster, shower head was broken and dirty and water keeps switching between hot and cold. We couldn’t take shower in the end."

"Pros: -very clean -easy to check in and out, all done via messages/email and with electronic codes -you only see staff during breakfast, and they are super friendly and attentive -breakfast is great! Plenty of choices, delicious coffee, a very nice breakfast room shared with other guests, etc. -it was super to be able to control the temp in the room, as many times it is set too cold or too hot, great shower, bidet, towel warmer, very good WiFi. -secure parking -walking distance (maybe 15') from everything to see in Parma. Cons: -As mentioned by other guests, the area where the hotel is located is a bit sketchy, and the only access to the hotel is through the parking lot, which is located in the alley. The area is the train station neighborhood, and, like in any other city, not the best to walk around, especially at night. Parma has a reputation for being very safe, but still, we felt a tad uneasy walking back to the hotel after dinner. Having said that, many stores were open late, all sorts of people were walking around, and the restaurant next door (in the alley) was packed with customers, so that made us more comfortable. Also, right around the corner to both sides, there are much fancier/bigger hotels, so I guess it is not an unusual area of town; it is just different from the rest. "

"Clean room"

"Clean and friendly staff. Well located. "