"Lovely hotel, clean, excellent housekeeping. My only issue was where to find ice machine. The signage on the 7th floor showed 701-714 was ice and vending...however that was someone's room, no ice machine. The following day I asked the young lady at the desk where was the ice machines. She asked me what floor I was on I said I was in 721 she stated there were ice machines on the 7th floor on the side where the high room numbers were..no there were no ice machines...there was a room with no door that was empty but no ice machines. When I went back downstairs.. she informed me that there were ice machines on 7th floor maybe the door was closed...??? and I could go ask for some ice at the lounge. I decided to go to 7-11 and get some ice. I don't know if she was new, if not how do you not know where the ice machines are..."
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