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Featured image
On the beach
Outdoor pool, open 6 AM to 7 PM, pool umbrellas, pool loungers
Egyptian cotton sheets, down duvet, minibar, in-room safe
Egyptian cotton sheets, down duvet, minibar, in-room safe

Guest reviews

4.7/5 Exceptional
212 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationGalle Face Green1 min walk
Popular LocationGalle Face Beach19 min walk
Popular LocationBally's Casino7 min drive
AirportColombo (CMB-Bandaranaike Intl.)42 min drive

Choose dates to view prices

  • Deluxe Twin Room, 2 Single Beds, Ocean View

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Ocean view
    • Sleeps 3
    More detailsDeluxe Twin Room, 2 Single Beds, Ocean View
  • Deluxe Twin Room, 2 Single Beds, Lake View

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Lake view
    • Sleeps 3
    More detailsDeluxe Twin Room, 2 Single Beds, Lake View
  • Horizon Club, Room, 1 King Bed, Ocean View

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Ocean view
    • Sleeps 3
    More detailsHorizon Club, Room, 1 King Bed, Ocean View
  • Horizon Club, Twin Room, 2 Single Beds, Ocean View

    Room amenities

    • 42 sq m
    • Ocean view
    • Sleeps 3
    More detailsHorizon Club, Twin Room, 2 Single Beds, Ocean View
  • Horizon Club, Room, 1 King Bed, Lake View

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Lake view
    • Sleeps 3
    More detailsHorizon Club, Room, 1 King Bed, Lake View
  • Horizon Club, Twin Room, 2 Single Beds, Lake View

    Room amenities

    • 42 sq m
    • Lake view
    • Sleeps 3
    More detailsHorizon Club, Twin Room, 2 Single Beds, Lake View
  • Premier Twin Room, 2 Single Beds, Ocean View

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Ocean view
    • Sleeps 3
    More detailsPremier Twin Room, 2 Single Beds, Ocean View
  • Executive Suite, 2 Single Beds

    Room amenities

    • 84 sq m
    • Ocean view
    • Sleeps 3
    More detailsExecutive Suite, 2 Single Beds
  • Deluxe Room, 1 King Bed, Ocean View

    4.7/5 guest room rating

    Room amenities

    • 42 sq m
    • Ocean view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 1 King Bed, Lake View

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Lake view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Lake View
  • Premier Room, 1 King Bed, Balcony

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Ocean view
    • Sleeps 3
    More detailsPremier Room, 1 King Bed, Balcony
  • Premier Room, 1 King Bed, Ocean View

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Ocean view
    • Sleeps 3
    More detailsPremier Room, 1 King Bed, Ocean View
  • Executive Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 84 sq m
    • Ocean view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed
  • Apartment, 1 Bedroom

    Room amenities

    • Ocean view
    • Sleeps 3
    More detailsApartment, 1 Bedroom
  • Apartment, 2 Bedrooms

    Room amenities

    • Ocean view
    • Sleeps 6
    More detailsApartment, 2 Bedrooms
  • Suite (Shangri-La)

    Room amenities

    • Ocean view
    • Sleeps 3
    More detailsSuite (Shangri-La)
  • Suite (Specialty)

    Room amenities

    • Ocean view
    • Sleeps 3
    More detailsSuite (Specialty)

About this area

Colombo

Located in Colombo, Shangri-La Hotel, Colombo is connected to a shopping centre. Pettah Market and Colombo City Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Galle Face Green and Mount Lavinia Beach. Dehiwala Zoological Garden and Water World Lanka are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Map
Popular Location

What's nearby

  • Galle Face Green - 1 min walk
  • Galle Face Beach - 19 min walk
  • Nawaloka Hospital - 5 min drive
  • Bally's Casino - 7 min drive
  • Pettah Market - 7 min drive

Getting around

  • Colombo Fort Station - 12 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 42 min drive

Restaurants

  • Table One — 1 min walk
  • Shang Palace — 1 min walk

About this property

Shangri-La Hotel, Colombo

5-star luxury hotel connected to a shopping centre in Kollupitiya
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 541 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, Egyptian cotton sheets and LED TVs.
Shangri-La Hotel, Colombo offers 541 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-in

Safety measures

Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 20 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (50203 square feet of space)

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots (infant beds)

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Airport shuttle fee: USD 60 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-in is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel, Colombo and receive a full refund?
Yes, Shangri-La Hotel, Colombo offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel, Colombo cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 6 AM to 7 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Hotel, Colombo?
Self-parking and valet parking are free at this property.
What time is check-in at Shangri-La Hotel, Colombo?
Check-in is from 2 PM to midnight.
What time is check-out at Shangri-La Hotel, Colombo?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 60 per vehicle, one way, applies.
Where is Shangri-La Hotel, Colombo located?
Located in Kollupitiya, this luxury hotel is within 2 mi (3 km) of Galle Face Green, Colombo City Centre and Gangaramaya Temple. Bally's Casino and Pettah Market are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Shangri-La Hotel, Colombo

4.7
Exceptional
5 - Excellent
159
4 - Good
44
3 - Okay
7
2 - Mediocre
2
1 - Poor
0
4.9
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    The best hotel in Colombo so far!

    Stayed 8 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Loved my stay at Shangrilla

    We like the friendly staff, comfortable room and the beautiful view. We were v happy with tight security 24/7. Toilet shower area tend to accumulate water. Perhaps during civil work, sloping was not done properly

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The facilities were excellent. Great location. The staff were exceptional and made sure my stay was enjoyable! I highly recommend the Colombo Shangi-la. Did I say the staff is exceptional?? They are!

    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    This luxurious hotel doesn't even provide slippers, we have to walk on the cold marble floors of the toilet and part of the room, especially in the middle of the night, quite unpleasant.

    Stayed 1 night in Feb 2020