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Mercure Hotel Köln Belfortstraße

4.0 star property
Escape to an eco-friendly haven near Cologne Zoo. Unwind with a drink at the bar or soak up some sun by the pool.

Choose dates to view prices

Near Cologne Zoo, Mercure Hotel Köln Belfortstraße offers an upscale retreat with a garden and dry cleaning services. Relax by the indoor pool, unwind at the bar or gym, and enjoy in-room WiFi - guests rave about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$154
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Select Comfort bed
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Annex Building

Standard Twin Room, Annex Building

Standard Twin Room, Annex Building

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Select Comfort bed
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Annex Building

Standard Room, 1 Single Bed, Annex Building

Standard Room, 1 Single Bed, Annex Building

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Select Comfort bed
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed

Apartment, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Located in Innenstadt, a neighbourhood in Cologne, Mercure Hotel Köln Belfortstraße is near a metro station. Hohenzollern Bridge and Cologne Cathedral are notable landmarks, and some of the area's popular attractions include Cologne Zoo and Kleinbahn im Rheinpark. Enjoy an event or a match at LANXESS Arena, and consider making time for Phantasialand—a top attraction that's not to be missed. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Cologne travel guideOpens in a new window
Map
Belfortstrasse 9, Cologne, NW, 50668

What's nearby

  • Cologne Zoo - 11 min walk - 1.0 km
  • Cologne Cable Car - 11 min walk - 1.0 km
  • Musical Dome - 15 min walk - 1.3 km
  • Cologne Cathedral - 18 min walk - 1.5 km
  • Hohenzollern Bridge - 19 min walk - 1.6 km

Getting around

  • Reichenspergerplatz U-Bahn - 3 min walk
  • Hansaring Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Max Stark - ‬5 min walk
  • ‪Curios - ‬5 min walk
  • ‪Café Weissenburg - ‬5 min walk
  • ‪Toddy Tapper - ‬6 min walk
  • ‪Winebank Köln - ‬4 min walk

About this property

Mercure Hotel Köln Belfortstraße

Upscale hotel near Cologne Zoo
Located close to Kleinbahn im Rheinpark and Cologne Cable Car, Mercure Hotel Köln Belfortstraße provides a terrace, a garden and dry cleaning/laundry services. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool, along with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • A 24-hour front desk, a gift shop and smoke-free property
  • Luggage storage, tour/ticket information and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 128 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Reusable coffee/tea filters, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LED TVs with premium channels
  • Wardrobes/cupboards, highchairs and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 24 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 25 for children

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - August 2015
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 22 December 2025 to 28 December 2025 (dates subject to change).
The property is closed between 22 December and 28 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 17.85 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for EUR 40 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 17.85 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night
  • Spa fee: EUR 4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Frequently asked questions

Does Mercure Hotel Köln Belfortstraße have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Hotel Köln Belfortstraße?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Köln Belfortstraße on 25 Jan 2026 start from AU$146.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hotel Köln Belfortstraße pet-friendly?

Yes, Mercure Hotel Köln Belfortstraße allows pets (limit 2 total). There's a fee of EUR 17.85 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Köln Belfortstraße?

Self-parking is available for EUR 24 per day. Limited spots are available.

What time is check-in at Mercure Hotel Köln Belfortstraße?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Mercure Hotel Köln Belfortstraße?

Checkout is at noon.

Where is Mercure Hotel Köln Belfortstraße located?

Located in Innenstadt, this spa hotel is within a 15-minute walk of Cologne Cable Car, Cologne Zoo and Musical Dome. Cologne Cathedral and Romano-Germanic Museum are also within 1 mi (2 km). Reichenspergerplatz U-Bahn is only a 3-minute walk and Ebertplatz U-Bahn is 5 minutes.

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Reviews

Mercure Hotel Köln Belfortstraße Reviews

8.0

Very good

8.6

Cleanliness

7.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 234 out of 688 reviews
Rating 8 - Good. 286 out of 688 reviews
Rating 6 - Okay. 115 out of 688 reviews
Rating 4 - Poor. 39 out of 688 reviews
Rating 2 - Terrible. 14 out of 688 reviews

Reviews

10/10 Excellent

Duco Wiebe

Liked: Cleanliness, amenities, property conditions & facilities
Good service and great breakfast. We stayed in a apartment and it was spacious and comfortable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Johannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and friendly staff!
Stayed 1 night in Nov 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, and check in was smooth. I like that filtered water was available with refillable bottles able to be taken to rooms. Breakfast was a little disappointing with the scrambled eggs being overcooked on both days. Overall satisfactory for where i needed to go to during the trip
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kraythen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern, great breakfast!

Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.
Stayed 1 night in Dec 2024

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm.
Stayed 2 nights in May 2025

10/10 Excellent

Maurits

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was updated recently. Nice rooms with comfortable beds and an excellent breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Alastair Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location, facilities and staff. Family friendly. We had a great time!
Stayed 6 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable and contemporary hotel

A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.
Stayed 3 nights in Nov 2024

8/10 Good

Padmanabha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent, staff were extremely brilliant and helpful.
Stayed 4 nights in Jul 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room and location!

Spacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Stay

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.
Stayed 3 nights in Aug 2024

6/10 Okay

Ros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was polite. I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities
Stayed 1 night in Jan 2025

8/10 Good

Rasmus

Liked: Staff & service

Good and solid

We were met by friendly and professional staff. Hotel services good not excellent. Great breakfast, however evening restaurant not worth a visit. Great pool
Stayed 3 nights in Jan 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al
Stayed 2 nights in Dec 2024

10/10 Excellent

Yaruk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful location, 15 mins walk from station

Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it.
Stayed 3 nights in Sep 2023

6/10 Okay

Shene

Liked: Staff & service, amenities, property conditions & facilities
Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees.
Stayed 2 nights in Jul 2024

6/10 Okay

Yousef

Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor. Poor WiFi connection. Breakfast is nice.
Stayed 1 night in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.
Stayed 5 nights in Jul 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Hotel was within walking distance to most places. Room was spacious, bed was very comfortable. Room temperature was warm but cooled down with air conditioning and opening window. Window had no child lock and opened very wide quite dangerous from the 4th floor. Shower was very nice, hot water and complimentary toiletries. TV mainly all German channels. WiFi quite intermittent Only a coffee machine in room but was provided a kettle as my fiancé only drinks tea. Lift out of order but was offered a lower ground floor room which was nice of them. I managed to make it up the stairs finally!! Staff very attentive and the food was very nice in the restaurant. Would stay there again.
Stayed 2 nights in Feb 2024