expedia

Photo gallery

Featured image
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.2/5 Very good
991 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationChocolate Museum4 min walk
Popular LocationHaymarket11 min walk
Popular LocationAlter Markt13 min walk
AirportCologne (CGN-Cologne - Bonn)12 min drive

Choose dates to view prices

  • Room

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsRoom
  • Art Room XL

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsArt Room XL
  • Art Room, River View

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsArt Room, River View
  • Art Room, Corner

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 4
    More detailsArt Room, Corner

About this area

Cologne

Located in Cologne's Innenstadt neighbourhood, art'otel cologne, by Park Plaza is in the city centre and on a river. Chocolate Museum and Museum Ludwig are cultural highlights, and some of the area's popular attractions include Cologne Zoo and Claudius Therme. Looking to enjoy an event or a game? See what's going on at LANXESS Arena or RheinEnergieStadion.

Map
Popular Location

What's nearby

  • Chocolate Museum - 4 min walk
  • Haymarket - 11 min walk
  • Alter Markt - 13 min walk
  • City Hall - 14 min walk
  • Great St. Martin Church - 15 min walk

Getting around

  • Cologne Süd Station - 3 min drive
  • Severinstrasse U-Bahn - 7 min walk
  • Cologne (CGN-Cologne - Bonn) - 12 min drive

Restaurants

  • Art'eat — 1 min walk
  • Chino Latino - 1 min walk
  • Pizza Hot - 6 min walk
  • Maler Bock - 6 min walk
  • Rheinau - 7 min walk

About this property

art'otel cologne, by Park Plaza

Riverside Cologne hotel in Innenstadt, walk to Chocolate Museum
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace and self parking. All 218 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, plasma TVs come with cable channels, and guests will also find coffee/tea makers and hairdryers.
Art'otel cologne, by Park Plaza offers 218 forms of accommodation with minibars and laptop-compatible safes. Plasma televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of Safety Protocol (Radisson)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 20 per night

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • Dutch
  • English
  • German
  • Russian
  • Turkish

Business services

  • 1 meeting room
  • Business centre
  • Conference space (4306 square feet)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • TV channels
  • Films for purchase
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

art'otel cologne Park Plaza Hotel
art'otel cologne Park Plaza

Frequently asked questions

Can I cancel my reservation for free at art'otel cologne, by Park Plaza and receive a full refund?
Yes, art'otel cologne, by Park Plaza offers free cancellation on select room rates, because flexibility matters! Please refer to art'otel cologne, by Park Plaza cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.
How much is parking at this property?
Self-parking is available for EUR 20 per night.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at art'otel cologne, by Park Plaza?
Checkout is at noon.
Where is this hotel located?
Located in Innenstadt, this hotel is steps away from German Sport and Olympics Museum and Chocolate Museum. Alter Markt and Museum Ludwig are also within 15 minutes. Severinstrasse U-Bahn is 7 minutes by foot and Heumarkt U-Bahn is 10 minutes.

Guest reviews

Overall score and ratings for art'otel cologne, by Park Plaza

4.2
Very good
5 - Excellent
411
4 - Good
435
3 - Okay
100
2 - Mediocre
34
1 - Poor
11
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Vety clean, worth the money. Nice and helpful staff

Stayed 2 nights in Jul 2020

4/5 Good

  • Liked: Staff & service

Right next to the river. Able to cross the bridge to the other side. Close proximity to many establishments, between 15-30 minutes walk, a good little stroll enjoying the Köln river air and atmosphere. Attentive staff. Although the 3 nights I stayed there, there was no cleaning service for the room.

Stayed 3 nights in May 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
Great location

We chose to book a larger room to ensure there was a bathtub but unfortunately the drainage plug was not working properly. Otherwise, the room was lovely and service was friendly. Great location as well.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast

Rooms are clean, comfortable and updated. Breakfast was not included in the room price but was excellent

Stayed 2 nights in Feb 2020