- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vety clean, worth the money. Nice and helpful staff
Stayed 2 nights in Jul 2020
Photo gallery
Guest reviews
Very good
991 reviews
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment
Map
Holzmarkt 4, Cologne, NW
Explore the area
Chocolate Museum4 min walk
Haymarket11 min walk
Alter Markt13 min walk
Cologne (CGN-Cologne - Bonn)12 min drive
Choose dates to view prices
Room
Photos of Room
Room
4.6/5 guest room ratingMore detailsRoom amenities
- 24 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed or 2 Single Beds
24 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – Plasma TV with cable channels and pay-per-view films
Food & Drink – Coffee/tea maker and minibar
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, a hairdryer and a bathtub or shower
Practical – Laptop-compatible safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Raised toilet seat, low-height work surface and sink, grab bar near toilet, wheelchair accessible and bathroom emergency pull cord
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityArt Room XL
Photos of Art Room XL
Art Room XL
4.4/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
28 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – Plasma TV with cable channels and pay-per-view films
Food & Drink – Coffee/tea maker and minibar
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, a hairdryer and a bathtub or shower
Practical – Laptop-compatible safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Raised toilet seat, low-height work surface and sink, grab bar near toilet, wheelchair accessible and bathroom emergency pull cord
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityArt Room, River View
Photos of Art Room, River View
Art Room, River View
4.7/5 guest room ratingMore detailsRoom amenities
- 28 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
28 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – Plasma TV with cable channels and pay-per-view films
Food & Drink – Coffee/tea maker and minibar
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, a hairdryer and a bathtub or shower
Practical – Laptop-compatible safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Raised toilet seat, low-height work surface and sink, grab bar near toilet, wheelchair accessible and bathroom emergency pull cord
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityArt Room, Corner
Photos of Art Room, Corner
Art Room, Corner
4.6/5 guest room ratingMore detailsRoom amenities
- 35 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 Queen Bed
35 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – Plasma TV with cable channels and pay-per-view films
Food & Drink – Coffee/tea maker and minibar
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, a hairdryer and a bathtub or shower
Practical – Laptop-compatible safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Raised toilet seat, low-height work surface and sink, grab bar near toilet, wheelchair accessible and bathroom emergency pull cord
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Cologne
Located in Cologne's Innenstadt neighbourhood, art'otel cologne, by Park Plaza is in the city centre and on a river. Chocolate Museum and Museum Ludwig are cultural highlights, and some of the area's popular attractions include Cologne Zoo and Claudius Therme. Looking to enjoy an event or a game? See what's going on at LANXESS Arena or RheinEnergieStadion.
What's nearby
- Chocolate Museum - 4 min walk
- Haymarket - 11 min walk
- Alter Markt - 13 min walk
- City Hall - 14 min walk
- Great St. Martin Church - 15 min walk
Getting around
- Cologne Süd Station - 3 min drive
- Severinstrasse U-Bahn - 7 min walk
- Cologne (CGN-Cologne - Bonn) - 12 min drive
Restaurants
- Art'eat — 1 min walk
- Chino Latino - 1 min walk
- Pizza Hot - 6 min walk
- Maler Bock - 6 min walk
- Rheinau - 7 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of Safety Protocol (Radisson)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Self parking: EUR 20 per night
Food and drink
- 1 restaurant
- 1 bar
Things to do
- Fitness centre
- Sauna
Family friendly
- Dry-cleaning service
- Free cots/infant beds
- Laundry facilities
- Rollaway/extra beds (surcharge)
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- Arabic
- Dutch
- English
- German
- Russian
- Turkish
Business services
- 1 meeting room
- Business centre
- Conference space (4306 square feet)
Outdoors
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Hypo-allergenic bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathtub or shower
- Hairdryer
Entertainment
- TV channels
- Films for purchase
- Plasma TV
Food and drink
- Coffee/tea maker
- Minibar
More
- Connecting rooms available
- Desk
- Iron/ironing board (on request)
- Laptop-compatible safe
- Phone
- Soundproofing
Policies
Check-in
Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 10 per pet, per night
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A 5 per cent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Self-parking fee: EUR 20 per night
- Pet fee: EUR 10 per pet, per night
- Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
art'otel cologne Park Plaza Hotel
art'otel cologne Park Plaza
Frequently asked questions
Guest reviews
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.3
Property condition
- Liked: Staff & service
Right next to the river. Able to cross the bridge to the other side. Close proximity to many establishments, between 15-30 minutes walk, a good little stroll enjoying the Köln river air and atmosphere. Attentive staff. Although the 3 nights I stayed there, there was no cleaning service for the room.
Stayed 3 nights in May 2020
- Liked: Cleanliness, staff & service, room comfort
Great location
We chose to book a larger room to ensure there was a bathtub but unfortunately the drainage plug was not working properly. Otherwise, the room was lovely and service was friendly. Great location as well.
Stayed 1 night in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Rooms are clean, comfortable and updated. Breakfast was not included in the room price but was excellent
Stayed 2 nights in Feb 2020