Collister Hotels, Boise

"Clean room"

"Positives: Hotel and room were clean. Staff were friendly and helpful. Beds are comfortable. Two bedroom suite was spacious. Very convenient location. Cons: 1) Careful with pre-arrival check-in. Keys were ready when we got there and check-in was quick, but our room was given away while we were there. Fortunately, it was during the day and we were in the room when this occurred. Front desk did correct the booking problem. 2) Our floor (3rd) was quiet, but heard people/children walking/running in room above us. Try to get 4th floor. 3) Rooms are not cleaned daily. Not a problem, but should have been communicated. 4) Hotel is next to an HVAC business (north side by main parking lot), which tends to be very loud (sounds like banging of metal) sometimes late into the evening and early morning. Employees worked til almost 11:00 pm one evening and started around 6:30 am the next morning."

"Didn't get to stay. They booked my husbands room when he showed up they said there was not a room available for him, they overbooked. They were not helpful at all when he got there. It was more like sorry too bad. When he asked about a refund they said sorry you have to reach out online for a refund. Didn't seem to care at all. "

"Centrally located downtown. Easily walkable and great eating and shopping"

"The room itself was good and the staff was excellent. My main issue was the bathroom. The tub did not drain and the last thing I wanted after a long day of driving was to see the previous occupants hair floating up from the drain. Couple that with broken silicon around the tub and surrounding areas made it obvious that maintenance hasn’t been done in a while. The AC was also aggressively loud!"

"Good location and overall a great value . Good breakfast and a nice clean place to stay . Would recommend as a good value and a good choice in Boise"

"Pool and hot tube under repair"

"Oitdoor pool was clean and inviting. "

"Upon arrival, we were told they had a $250.00 incidental fee to put on our card, as we were from the 'local' area. We walked out..."