Is Welcome Suites pet-friendly?

Yes, Welcome Suites allows dogs (limit 2 total) with a maximum weight of up to 16 kg per pet. There's a deposit of USD 75 per stay and a fee of USD 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Welcome Suites?

Self-parking is free at this property.

What time is check-in at Welcome Suites?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

Where is Welcome Suites located?

Situated in O'Fallon, this hotel is within a 15-minute walk of HSHS St. Elizabeth's Hospital, O'Fallon Family Sports Park and Clayton Valet. St. Clair Bowl and St. Claire Square Mall are also within 3 miles (5 km).

About the area

O'Fallon is home to Welcome Suites. Labor and Industry Museum and St. Clair County Historical Society are cultural highlights, and some of the area's landmarks include World's Largest Catsup Bottle and National Shrine of Our Lady of the Snows. St. Clair Bowl and Kruta Bakery are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Visit our O'Fallon travel guide

6/10 Okay

Brandi

17 Oct 2025

Disliked: Amenities

No pool, spa, or kitchen !

Stayed 14 nights in Sep 2025

10/10 Excellent

Andrea

26 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it

Stayed 3 nights in Aug 2025

4/10 Poor

Howard

14 Oct 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

There was construction throughout with missing light fixtures and gaps between doors and frame you could stick your hand through. If I had been told about the construction I would have chosen a different property and will not stay here on any future trips...

Stayed 3 nights in Oct 2025

10/10 Excellent

Wan

10 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Would stay there again

Stayed 7 nights in May 2025

6/10 Okay

LaDiva

29 Jan 2025

Decent hotel considering pricing.

Stayed 7 nights in Jan 2025

2/10 Terrible

kimberly

15 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

When we got to our hotel room there were ants all over the walls and in the closet, the floors were sticky, and dirty. The room looked like it hadn’t been clean in a while. The room also looked like it was falling apart and all the holes in the wall.

Stayed 3 nights in Jul 2025

10/10 Excellent

Stormy

9 Mar 2025

Liked: Staff & service, property conditions & facilities

No carpet so it is easily cleaned. Nice place to stay long term

Stayed 2 nights in Mar 2025

6/10 Okay

Brandi

19 Sept 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Got put into a different room than I booked! Air/heat wasn’t controllable! Buttons don’t allow for changing mode or temp ! Tv is broken at top. One burner on stove did not work apon arrival, they did fix that. Still have failed to fix or replace unit for temp in room, although I was told they would switch it out! Window screen ripped. No pool as advertised, or breakfast. Fitness room literally has maybe 3 machines and a weight bench . Slide lock was missing on door so kind of unsafe! However it is the cheapest place in ofallon so I guess you get what you pay for !!

Stayed 15 nights in Sep 2025

8/10 Good

Stormy

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Only issues were one missing drawer in room and not good internet service.

Stayed 27 nights in Apr 2025

2/10 Terrible

Cindy

30 July 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the fact that there is a full size fridge & mini kitchen BUT that's it! No coffee machine, no soap or shampoo, no dishes or utensils. Floors are sticky like never been mopped. Elevator broke and stairs stunk like dog poo. I was charged $100 non refundable deposit for having a dog instead of $75 as it states on the website and told me website info needs to be updated. Unbelievable!! I couldn't go somewhere else so I stayed but never ever coming here again and it was the worst experience I had.

Stayed 1 night in Jul 2025

8/10 Good

Cari

4 Jan 2025

Liked: Property conditions & facilities, room comfort

Overall, it was an awesome experience

Stayed 1 night in Jan 2025

4/10 Poor

Keyosha

19 Aug 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible experience…staff is rude and will actually ignore you until you have yell at the top of your lungs for service. Nothing is in the rooms I had ask for a remote and wait a whole day to receive one. Nothing works or is missing a vital part in the rooms my toilet would not flush and was poorly sealed to the ground so it rocked and emitted an awful smell. Cabinets were missing, not pictures just nails, it smelled like dog everywhere, the door latch to lock the door was literally sawn in half so it was useless, the entryway smells like musty men and ages old dog piss this place is terrible the staff loiters in the parking lot standing in parking spaces where ppl could potentially park. I will not be coming back and I don’t recommend.

Stayed 7 nights in Aug 2025

10/10 Excellent

Stormy

23 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only issue was the room was in the process of updating after last long person stayed. Other than that everything was good.

Stayed 2 nights in Mar 2025

2/10 Terrible

Crystal

19 May 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I had a flat tire and arrived later than planned, the office was closed and when I went the next day they told me that I couldn't get my room after I paid for 7. Don't recommend this place!! They are also very rude 😒

Stayed 7 nights in May 2025

4/10 Poor

Mirella

2 May 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

We paid for two queen size bed and we only got one and we got that room that smells so bad and the lady up front she was really and professional checking us in

Stayed 5 nights in Apr 2025

4/10 Poor

Melissa

3 June 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Upon arrival, the smell of stale smoke, Marijuana, and mold was overwhelming. The entire place had an air of disrepair and neglect. In the room, there were mysterious rusty red splatters on the ceiling and a THICK layer of dust on all the lamps. One lamp didnt have a shade. The shower head belonged in a prison, and the bed was worse than an old convertible couch bed. Good: The linens were very clean and so was the bathroom. There were no sign of rodents or bugs. The front desk staff was polite.

Clean, but we were told that if we used the stove we had to turn it up high for 30 seconds and then off or it would set off the smoke alarms

Random splatter all over the ceiling. Might or might not be of human origin, but it was everywhere on the ceiling. Was definitely not rust.

Stayed 5 nights in May 2025

10/10 Excellent

Carlos

1 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent service and the room was great,very clean , I recommend this place for sure

2/10 Terrible

Samuel

28 Apr 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The toilet didn’t work, as well as not being allowed to use the restrooms downstairs in the lobby. No manager to talk to, over my 4 days here and even after telling the front desk multiple times not once did I see a maintenance man, or anyone cleaning. This place is filthy

Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

7 Feb 2025

Disliked: Cleanliness, staff & service, room comfort

Not good rooms was not clean or up to date like the pictures

Stayed 7 nights in Jan 2025

2/10 Terrible

Keith

10 Feb 2025

Disliked: Cleanliness, property conditions & facilities

The place is a mess. I had to clean my own room and bathroom. The TV didn't work, I had to get clean sheets and spread. The place is the worst I've ever stayed.

Stayed 3 nights in Feb 2025

6/10 Okay

Richard

6 Apr 2025

Liked: Staff & service

You get what you pay for.

I had to move light bulbs around because several were burned out. The floor wasn't clean. Only one burner on the range worked, the small one. The TV was leaned against the wall with its feet in the dresser draw. The internet was not good, and I had to leave the room and go somewhere else to complete my work. I would stay someplace else next time.

Stayed 14 nights in Mar 2025

10/10 Excellent

Jessica

12 Sept 2023

Liked: Cleanliness, staff & service

It was great staff was awesome we had a loud neighbor unstaors with no her chi

Stayed 11 nights in Sep 2023

8/10 Good

Vak

9 Sept 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Ok smells like w##d and soup

Stayed 7 nights in Sep 2024

6/10 Okay

Thomas

28 Nov 2024

Mediocre extended stay hotel.

This is just a run of the mill extended stay. Internet was terrible. room was 20 years old except the tv. the pics on the website don't match the room. oh and the elevator was broken (put us on the third floor anyway).

Stayed 11 nights in Nov 2024

10/10 Excellent

Devin

8 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was good

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Reviews

Welcome Suites Reviews

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5.2

Reviews

6/10 Okay

Brandi

Brandi

10/10 Excellent

Andrea

Andrea

4/10 Poor

Howard