Pet Friendly Hotels & Resorts in Collierville from AU$107

"My room was horrible. The hallway carpet was disgusting. The phone on the desk didn't work. There was no smoke detector. Floors hadn't been vacuumed. Coffee table was sticky and hadn't been cleaned. The sheer curtain had a huge tear in it so the blackout curtain was closed when I got in the room, which should have let me know something was wrong. The back of the remote control was missing. The walls are extremely thin. I got woken up Friday night by the people next door having sex, very loudly I might add. Needless to say, I will NOT be returning there."

"overall the stay was great ! the rooms are a little outdated to me especially for how nice and inviting the lobby was ! the rooms were a bit of a let down however everything was clean and amenities were good . The staff were super friendly "

"TV remote stopped working, room outdated (Ive stayed here before). Bed hard as a rock, woke up with a hurting back. I will never stay here again. "

"We have stayed here a few times when we come to watch the Grizzlies, but we will think twice when we come back to Memphis in December. Our room was not ready after the 4:00 p.m. check-in time, so we ran behind meeting up with friends. The man who had to not only deal with, but MANY other was giving it his best, so thank you. I asked to speak with a manager, but he/she never showed. Courtside Grill-avoid if you want breakfast. We waited for over 10 minutes for someone just to greet us. After we were seated, it took more time, and the food was not good. I can't imagine how bad service really gets because they were not even busy. Westin, do better if you want to keep loyal customers."

"The downtown location was convenient, but the hotel itself could stand some refurbishments. The carpet in the hallway, and our room, was worn and stained. The paint on the doors was chipped in multiple places. Housekeeping was only offered upon request. The front desk employees were friendly and trying very hard to provide elevated service, but the hotel was just average. "

"Clean. Friendly. Professional. Helpful. Classy!"

"Sheets were not changed after the last persons stay. Blood on sheets dirty underwear tucked under the sheets. Clean better"

"Hotel was ok, when you walk in the hotel it smells nice & clean had a fresh smell. The room didn't smell like the lobby, the room & floor smelled musty & stale even though it was clean. Definitely need ice buckets the one in my room look like it's never been cleaned. And those stink bugs 3 of them i manage to get 2. It doesn't have any curb appeal. But overall the hotel was ok. I'm an avid traveler, I've been to several different Hyatt's this one out of 5 i would give a 3..."

"The room was dated but clean. The carpet could use a good scrub or replacing but overall it was clean. Breakfast was good with a variety of choices. "