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"They say first impressions count... I chose the Kyriad in Poulainville based on the hotels proximity to Amiens. When arriving it was a number of minutes before the reception staff answered the bell which I had to hit twice for attention. As this was a Road Trip, I had a number of bags and asked if a luggage trolley was available to be told not by the chap on the front desk. (See final words) We were then told the restaurant next door was closed but food was available to be ordered and either...

"Great location for me..good parking and a good breakfast..Restaurant was very busy..i didn't want dinner so can't give an opinion. "

"Room very comfortable, situated in the middle of the somme so ideal to visit the memorials we could have stayed an extra day but I misstime the trip and had to move on to Waterloo. "

"Easy check in and out. Staff friendly. Only downside breakfast was a bit slow in the morning."

"Séjour professionnel, les propriétaires sont très sympathiques et aux petits soins avec vous. Le logement est très bien équipé et fonctionnel"

"Perfect for an overnight rest if you have long to drive as it is located very near the motorway. It has a magnificent bakery nearby with hot fresh bread galore and a variety of croissants etc. The coffee is really tasty too. The hotel offers all the basics you need. The bed is really comfy."

"Qualité de l'accueil Petit déjeuner decevant."

"Fantastic location for bars, restaurants and the local landmarks. Rooms and facilities were extremely clean and tidy. The hotel staff were all very attentive and friendly."

"Clean room and breakfast was good "

"We have stayed at this Novotel many times before, sadly it’s now looking very tired and definitely needs modernising/updating. Staff always very helpful and efficient but during this stay they were definitely under staffed. Probably won’t stay here again until the premises gets some attention "

"Nice clean hotel. Solid stay. "

"Great location for the centre of Arras’s, however hotel is looking tired and in need of some TLC. Staff generally very helpful. More 3 star than 4 star experience."

"Very good experience of the hotel. The staff were very helpful. There's plenty of dining options nearby and there's a supermarket/shopping center across the road which can accommodate a number of differing needs."

"Lovely location and friendly owners. Rooms a bit cold and damp on arrival but a good heater warmed the place up. Good breakfast"