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"Staff were lovely and helpful. Facilities fantastic. Room was ok. Did feel that it needed carpet cleaned better, as its a dog friendly room. Which we found did have old dog hair still embedded in carpet fibres. Not disgustingly dirty, but caused alleges with us."

"Always Great. Super clean super friendly"

"Style"

"Breakfast was served in the main hotel, as the breakfast sometimes served in PAD for Manor House guests was closed. Breakfast was brilliant and sausages a stand out. Four poster room in the Manor House was great, nicely decorated and comfortable. Only niggle was getting ice from both room service and main hotel bar was near impossible. The handbook in the room said ice machines on every floor, which was clearly only the main hotel and not the Manor House. Tried then getting ice from room service who sent only an ice bucket pointless. Then went to the main hotel bar Merlin’s where bar staff questioned me where the ice was going. I’ve never had to justify why or where I wanted ice in a hotel. Use of the forum spa was fantastic and both relaxing and enjoyable. Lots of space and wasn’t too busy through our stay which was a bonus. Overall a great stay and would highly recommend to all."

"Beautiful hotel and grounds. The buffet breakfast was excellent - one of the best I have had. The spa is very relaxing and spacious. Take note: you have to book your slot in the pool / jacuzzi, so plan ahead if you can."

"Room wasn’t cleaned, 1 towel left in room, paid £10 to upgrade as couldn’t see tv in 1st room, then paid extra for a new room which wasn’t cleaned or fresh towels or vacuumed and not one drop of hand soap or shower gel, asked for £10 refund and still nothing"

"I would not stay again, our double bedroom had very tired decor, peeling paint, lots of dust and cobwebs, and overlooked a flat roof/ fire escape. Seems like the room had been slapped with lots of green paint in attempts to modernise it. Not sure how the accommodation can be described as luxury. If we had been staying for more then one night I would have left early. The parking is very limited, but that is stated when booking. Staff at reception were friendly when booking in."

"Very good"

"Clean pleasant room. You could hear through the walls though. Nice breakfast a bit pricey. Pool was nice. Bar food very average but expensive. "