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Reviews of Club Wyndham Coffs Harbour, Trademark Collection by Wyndham

4 out of 5
Club Wyndham Coffs Harbour, Trademark Collection by Wyndham
6 Resort Drive, Pacific Bay Resort, Coffs Harbour, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 188 reviews" "
Rating 8 - Good. 65 out of 188 reviews" "
Rating 6 - Okay. 12 out of 188 reviews" "
Rating 4 - Poor. 4 out of 188 reviews" "
Rating 2 - Terrible. 0 out of 188 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Change your mattress It’s too soft
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Excellent care, helpful staff. Kate rf
Stayed 2 nights in Mar 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at lots of places in Coffs Harbour (I’m there bi-monthly for work) first time here though and I would have to say it probably the nicest! Very modern, clean and everything you could need - I’ll definitely be making this my regular accommodation
Stayed 2 nights in Dec 2023

10/10 Excellent

Brooke

Business traveller
Liked: Cleanliness, property conditions & facilities
Very beautiful little spot just outside Coffs. Property is really well looked after. Lovely gardens and the rooms are comfy with everything you need to unwind. The only gripe I have, not through any fault of Wyndham but rather pacific bay next door. The apartments overlook a golf green and there was constant leaf blowing. I was there for two days and it went from 7:30am - about 3pm. So I had to keep the outside doors closed to block the noise. But cant fault Wyndham.
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Robyn

Stayed 2 nights in Mar 2023

10/10 Excellent

Tracey

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and facilities.
Stayed 4 nights in Feb 2023

8/10 Good

CHERYL

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
In the pool even though there is signs saying no jumping there were kids jumping (splashing the water) and running around the pool. These kids also couldn’t decide if they wanted to stay in the pool or in the spa so they were jumping in and out of the spa to. Those kids were in the pool almost the whole stay my partner and I paid for so maybe having someone in the pool area would be excellent to monitor that. The parking was also confusing to begin with but the once we figured it out the park was a convenient spot for us. With the parking spot birds kept pooing on cars and ours was one of them.
Stayed 7 nights in Oct 2022
Response from Sophia on 17 July 2023
Dear Rebecca,Thank you for sharing your feedback. We apologize for any inconvenience caused by disruptive behavior in the pool area and will consider your suggestion for monitoring. We appreciate your understanding regarding the parking situation and will address the issue with bird droppings. Your input is valuable to us.

10/10 Excellent

Lisa

Stayed 3 nights in Sep 2022

10/10 Excellent

Mor

Travelled with family
Liked: Cleanliness, property conditions & facilities
One of the best resorts I ever been. Smiling staff and well fully equiped appartment
Stayed 2 nights in Jul 2022
Response from Sophia on 17 July 2023
Dear Mor, Thank you for your amazing feedback! We're thrilled that you had a fantastic experience at our resort with our friendly staff and well-equipped apartments. We appreciate your kind words!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness
Had a wonderful stay. Staff is warm and friendly and very helpful. Rooms are great and everything was sparkling clean. The pool area and hot tub were lovely! Would recommend Wyndham for your stay and hopefully will be back!
Stayed 3 nights in Jul 2022
Response from Sophia on 17 July 2023
Dear Maria, Thank you for the wonderful review! We're thrilled to hear that you had a great stay with us. Our staff, rooms, and cleanliness exceeded your expectations, and you enjoyed the pool area and hot tub. We appreciate your recommendation and look forward to welcoming you back in the future!

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Communication was good, the extra bed that we had arranged had not been made up, when advised, it was rectified quickly. Friendly and helpful and great for families.
Stayed 2 nights in Jun 2022

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely helpful and friendly. It's the little things that counted. There was an extra blanket, small recycle bin in the room, so we could take it down to the recycle bins just at the bottom of our building. Two tea towels, allocated parking, (which was a god send). It was an overall pleasant experience and we will be back
Stayed 3 nights in Jun 2022
Response from Sophia on 17 July 2023
Dear Patricia, Thank you for your lovely feedback! We're delighted to hear that our staff was extremely helpful and friendly during your stay. We're glad that the little details like the extra blanket, small recycle bin, and allocated parking made a positive difference. It's wonderful to know that you had an overall pleasant experience and that you plan on returning. We look forward to welcoming you back soon!

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool area nice and tidy
Stayed 5 nights in Jun 2022

10/10 Excellent

Alix

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location, friendly staff.
Stayed 3 nights in Apr 2022

10/10 Excellent

Michael

Stayed 2 nights in Apr 2022

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Donna

Liked: Amenities, property conditions & facilities
Great place to stay, dining nearby. Staff were wonderful and cared about our stay
Stayed 3 nights in Mar 2022

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely quiet little resort with everything you need
Stayed 2 nights in Mar 2022

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay. Having the use of the surrounding facilities of other resorts made it a huge range of activities on offer. Staff were exceptional.
Stayed 2 nights in Sep 2021

10/10 Excellent

darren

Travelled with family
Liked: Cleanliness, room comfort
Quick friendly getaway
Staff were extremely helpful at check in and check out and had lots of advice and suggestions for the area. 2 bedroom apartment was ideal for our stay. 2 Smart TVs in room good but would be good if they had Netflix etc apps on smart TVs so could use own account to log in. Wifi was good and needed as mobile ph reception with all networks poor in this area. No fault of hotel though.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the 3Bedroom Grand. Great views from the top bedroom, balcony was spacious and the BBQ was good.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed apartments. Relaxing family getaway.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Pool was great! Building needs a paint. Apartments well stocked.
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Amenities
Had to wait till 6 pm for check in. Rooms not readu
Stayed 2 nights in Oct 2020
Response from Rob on 19 Oct 2020
Hi, Thank you for your feedback, I do apologise that your room was not ready until 6pm. Please contact the Resort on 6659 2988 so we can follow this up. Thank you

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment, great location, excellent service.
Stayed 1 night in Oct 2020

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Lyn, Coffs Harbour

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent check in and Mary Anne was absolutely amazing and very helpful.
Stayed 1 night in Sep 2020

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, room comfort
Family friendly
Great location and very family friendly. Janelle at reception went out of her way to help us which we really appreciated.
Stayed 1 night in Sep 2020

6/10 Okay

Edward, Sydney

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Service from staff was great, room was okay but this resort was a bit of a let down with regard to amenties. No on-site restaurant or room service was a disappointment, it made the experience feel cheap and more like self serviced apartments or motel instead of a resort.
Stayed 2 nights in Sep 2020

4/10 Poor

David, Coffs Harbour

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Wotif information didn’t come through to the motel and had to redo booking. Motel is great but Wotif communication is poor.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Property was nice clean and comfortable for a family of 4
Stayed 1 night in Jul 2020

10/10 Excellent

James, Sydney

Travelled with family
Liked: Cleanliness, amenities
Modern rooms. Easy parking. Good facilities. Friendly reception
Stayed 1 night in Jul 2020

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Very pleasant and friendly staff. Everyone was really genuine and nice.
Stayed 2 nights in Jun 2020

10/10 Excellent

Ellen

Liked: Cleanliness, room comfort
Very comfortable 2 bedroom unit, good shower, air con, comfortable beds well set up kitchen. Very quite with under cover parking. Would stay there again.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2020

8/10 Good

Kaleigh

Travelled with family
Liked: Cleanliness, room comfort
Lovely Spot in Coff’s Harbour
Lovely property with gorgeous walking trail to the beach. Picturesque grounds with lots local flora and fauna. Spacious well-equipped room. Friendly and helpful staff.
Stayed 2 nights in Mar 2020

10/10 Excellent

Cheryl, Wauchope ,Lake Cathie ,West haven and Rolland Plai

Travelled with group
Liked: Cleanliness, amenities
As I have low mobility l asked for a room that was easy to get from the car, close to the pool ,it The apartment was exactly as l requested
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Great setting, good pool but small rooms, broken appliances (fridge which was replaced). Staff as helpful as they could be. Don't like being approached about Time Share sessions on check in, a bit too hard sell for me. Won't go back.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop over
Very happy with our stay at the Ramada Resort by Wyndhamforone night stopover. Two bedroom apartment with 2 bathrooms and lounge and dining area. Very comfortable beds, pillows okay. Large bathroom with large bathtub and shower. Reception sell a few drinks and hotel a few minutes drive up road do takeaway or dine in meals. Not right in town so further to drive if you’d like meals from there. Large fridge and kitchen for self catering. Only small section of car park under cover - first in best dressed. Small parking bays. Lift in apartment block so no need to carry bags up stairs. No water or beach view from our apartment but fine for short stop over.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Club Wyndham
Nice clean room, but sales persons tried to get us to join Club Wyndham, glad I didn’t because after googling reviews it looks like a bit of a bad club to be in
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot with the beach close by. Kids loved the pool and hot tub. Dinner at nearby restaurant was great for a family.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasing to stay there. Weather (smoke) sort of spoilt the stay for us but we were happy anyway. Clean property and good amenities, cheap which was great.
Stayed 2 nights in Nov 2019

10/10 Excellent

Abhay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good relaxing feel..
Great overall experience. Good location and good clean rooms. Only issue is the phone network which is poor in the rooms.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place in Coffs Harbour
Good location and nice hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely amenities and friendly staff. Clean and I loved the late check out time.
Stayed 1 night in Jul 2019