Lobby
Check availability

Reviews of Travelodge by Wyndham Cleveland Lakewood

2 out of 5
Travelodge by Wyndham Cleveland Lakewood
11837 Edgewater Dr, Lakewood, OH

Reviews

6.6
Rating 10 - Excellent. 177 out of 1002 reviews" "
Rating 8 - Good. 309 out of 1002 reviews" "
Rating 6 - Okay. 223 out of 1002 reviews" "
Rating 4 - Poor. 133 out of 1002 reviews" "
Rating 2 - Terrible. 160 out of 1002 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Tim

Travelled with partner
Disliked: Amenities, property conditions & facilities
our room did not have a fridge. Very unprofessional for a 100.00 room. Also very noisy. parking lot was very dark and poorly lit.
Stayed 1 night in Apr 2024

6/10 Okay

daniel, San Jose

Liked: Staff & service
Grocery, CVS & fastfood chains nearby
Stayed 1 night in Apr 2024

6/10 Okay

James

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Older property needs to updated WiFi down, TV issues, would not recommend to anyone
Stayed 1 night in Apr 2024

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
Run down, dim, dingy, dire. Soap from a previous occupant in the shower. A cockroach ran across the table. No internet. Breakfast was cheap pastries and dishwater coffee. Do not recommend. I bailed early.
Stayed 1 night in Apr 2024

2/10 Terrible

Brooke, CASSADAGA

Travelled with family
Disliked: Cleanliness, staff & service
Dirty, unsafe neighborhood, rude desk clerk, dealer in parking lot however was quite nice if your into that sort of thing.
Stayed 2 nights in Apr 2024

2/10 Terrible

Kristen

Stayed 5 nights in Apr 2024

4/10 Poor

Harold

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff helpful. Hotel is filthy, rundown and in state of disrepair
Stayed 1 night in Apr 2024

6/10 Okay

Cruz

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms smells bad bathroom leaks water toilet leaks water
Stayed 2 nights in Apr 2024

4/10 Poor

tom

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Messy, tv didnt work, charged for parking when website said it was free. One of the worst places we ever stayed
Stayed 1 night in Apr 2024

2/10 Terrible

Danilo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Very dirty. No Wifi available. Breakfast offered very limited . Only coffee and a few bagels. Stay away from this place.
Stayed 2 nights in Mar 2024

2/10 Terrible

Randy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was broken, there was an employee passed out at the front desk. The hotel was disgusting, and there was no heat in the room.
Stayed 1 night in Mar 2024

10/10 Excellent

China

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here after a house fire with nowhere to go and finding from the Red Cross. Expedia helped me find the lowest prices, and the room was warm and quiet. The tv never worked but that was the last thing on my mind. I liked their continental breakfast and the staff were very friendly and helpful
Stayed 1 night in Mar 2024

8/10 Good

Richard

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Although the outside of the building is old, the room was updated and clean. The beds are comfortable. The wifi was not available and I needed to make calls which cost me extra money. Wold not return and not recommend to my family and friends. Cheers
Stayed 1 night in Mar 2024

6/10 Okay

Cheyenne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Convenient location in Lakewood! The rooms could benefit from cleaning up and retouches. A lot of broken, dirty, stained walls/floors, blankets and furniture. The room also reeked of cigarettes, blasting the AC helped a bit.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even without wifi I like this Travelodge! Comfy room. Clean and quiet. Close walk to a neat little shopping and dining area. Best waffle maker ever! Property seems to be being spiffed up. Would 100 percent stay here again.
Stayed 1 night in Mar 2024

4/10 Poor

Panayote

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property looked abandoned, inside and out. At least the linens were clean.
Stayed 1 night in Feb 2024

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Jackson

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nobody at check in counter. waited for extended period of time
Stayed 1 night in Feb 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It hadn't snowed in 3 days. The parkinglot and entrance ways were not shovelled. the hotel is old and tired. lots of damage to walls. wifi wasn't working
Stayed 1 night in Jan 2024

10/10 Excellent

Corey

Stayed 1 night in Jan 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely terrible got a regular room.with a kind bed paid 90$ it was freezing super small dirty and dusty so I had to upgrade to king suit paid 145 and it was still dirty absolutely terrible not including a 23$ early check in terrible experience the picture located on Expedia is terrible is it nothing like the picturees the king suit room didn't even have a couch like it shows in picture absolutely terrible
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service
You get what you pay for, but the bed and bathroom were clean, and was perfect for what our group needed this weekend. Thanks guys!
Stayed 1 night in Jan 2024

8/10 Good

Cheryl

Stayed 9 nights in Nov 2023

10/10 Excellent

Cecilia, cleveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2023

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't care for anything about the property. Furniture and fixtures broken or falling apart, carpet worn, walls poorly painted. For the price you pay, would not go again.
Stayed 2 nights in Dec 2023

4/10 Poor

JANET

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The only people at the front desk besides me were asking for a refund because they didnt like the room. I was so repulsed by the guest entrance, with cigarettes floating in water, a tire rim, discarded clothing and garbage right around the doorway, and the completely empty parking lot with a few dodgey looking types hanging about, that i got a wierd vibe and was really turned off. I work hard for my money and although the hotel is not expensive, it is still 100$ and i woyld rather sleep in a car than pay for a crappy hotel. As expedia doesnt offer refunds if you are unhappy. I called immediately anyways to say i didnt want to stay there! according to the person on the phone, hotel mgmt was not available for several days..... im still waiting to hear back from expedia and i left the hotel room paid for but unoccupied. I have never ever done that before. I will never use travel lodge or expedia again, its not the first time i was left empty handed bu using expedia, but it is the first time i felt compelled to complain.
Stayed 1 night in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very nice and the staff were very friendly and helpful. A lot of dining opinions within a short distance.
Stayed 1 night in Dec 2023

4/10 Poor

Bailin

Stayed 1 night in Dec 2023

4/10 Poor

John L

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rayshawn

Liked: Staff & service
Cool stayed for a game nice staff
Stayed 2 nights in Sep 2023

2/10 Terrible

yuxin

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
there is no WIFI when we arrived！breakfast is hurry. we don’t like this hotel
Stayed 1 night in Dec 2023

2/10 Terrible

tadeusz

Disliked: Cleanliness, staff & service, property conditions & facilities
I changed 3 rooms before I got one that didn't have paint falling on my head. Dirt and more dirt. On the second floor, the corridors are plywood, with no carpet, wooden flooring or pergo. This hotel is for demolition, not for rent. Rating 1 just because you can't give
Stayed 1 night in Dec 2023

6/10 Okay

Dajon

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Nov 2023

2/10 Terrible

Kermit

Disliked: Cleanliness, staff & service, amenities
no bedside lamp, no stopper in bathroom sink, bathroom shower curtain rod became dislodged, tv remote was hard to operate, no coffee when I went for breakfast
Stayed 2 nights in Nov 2023

2/10 Terrible

Zachary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property look like it was very damaged and they were sketchy people in the parking lot. I do believe they were smoking some sort of crack. I didn't even check in I wish I could have gotten my money back but it was non-refundable it is a shame. The pictures do not look anything like what I saw
Stayed 1 night in Nov 2023

8/10 Good

Zayvion

Stayed 2 nights in Oct 2023

2/10 Terrible

Lindsey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not waste your time
The stay started off thrilling enough as our room keys didnt work, the first night we stayed in the room on being told we would be brought working ones. Then found the tv nor fridge worked either. The morning come and we find previous tenants trash beside the bed and night stand. ( room 202 for clearity) When asking for a room change ( not sure if the sheets were even cleaned at this point.) We got one, talked to the next staff on shift and got told they would be there until a certain time and he would make sure things were taken care of when we got back. We got back and a different staff member was working. That knew again nothing of the room issues. We did get a new room. But not before the housekeeping blatently called me and my girlfriend liars. But no compensation at this point for the first night. I have talked to 7 diffrent people about these issues and not one had any solution for me about the first night of no keys and nothing working. Telling me just for a bed i was to pay full price for not even being able to have the ability to leave my room freely and to be told at checkout that this was a known problem previous to me staying. By yet again a new employee that knew nothing of the issues.but did inform me that most likley unless i take it to a lawyer i wont see anything for the issues. ( 1/10 ) bad service
Stayed 2 nights in Oct 2023

10/10 Excellent

Mohammad

Liked: Cleanliness
It was ok but no mirror
Stayed 1 night in Oct 2023

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nothing special
We stayed here 2 nights while we were in Cleveland this past weekend for the football game. It’s not in the best location and the outside looks pretty run down. But inside was very clean. When we arrived, we were told check in was at 4:00. I told the girl their website says 3:00. She said they hadn’t changed it yet. She also told us it would be $20 to check in before 4:00, but that she would waive the fee for us. They only provided 1 washcloth, which I thought was odd. There was no tissue box or ice bucket, not even a closet. The towels did have stains on them. The bed was not comfortable at all. The bathroom was tiny. Not sure we would stay here again.
Stayed 2 nights in Oct 2023

6/10 Okay

jacob, canton

Travelled with partner
Disliked: Amenities, property conditions & facilities
Parking lot is a mess. Came back to nowhere to park had to circle the block at 2am untill a spot opened up. Keys didnt work at first and my card and ID were left in a copying machine. Way over priced the room has a landlord special paint job with water damaged ceiling tiles.
Stayed 1 night in Oct 2023

2/10 Terrible

GERALD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet was soiled, the bed spread had a cigarette burn in it. The bathtub had soap scum iinbeded in it. Over all experience was bad.
Stayed 1 night in Oct 2023

2/10 Terrible

Branden

Stayed 1 night in Oct 2023

6/10 Okay

Philesha

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Well the staff was very nice and polite the place is not the best and just bring ya own rags smh the bed was a lil on the cheap side breakfast was very simple nothing to write a book about but for one night it will do I didn't see no bugs and the water was hot and the ac worked
Stayed 1 night in Oct 2023

4/10 Poor

Julie

Travelled with group
Disliked: Property conditions & facilities
The only king room they had available for us was this weird suite. There was no mirror in the bathroom, no hairdryer, only one washcloth, and one hand towel. No refrigerator. The door jam was loose like the door had been kicked in at some point. The floor was sticky, and the comforter was stained and dirty. Had to wait for coffee to be made for approximately 20 minutes. There was also no silverware out for breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Salvatore

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Chikodili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Haseeb

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend this. Worst stay of my life
This is literally the worst experience I had so far staying at a hotel. Definitely not worth the price. Super dirty. The bathroom had no towels. I requested it maybe 6-7 times and they ran out of towels and I never got it. I couldn’t even shower at the hotel before leaving for a work conference. Thankfully I have a different hotel for tonight. The key card never worked. Every time I came in the hotel I had to go down to get it scanned again. The receptionist was not friendly. Hot water had an issue
Stayed 1 night in Oct 2023

4/10 Poor

Stephanie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Front desk was smoking another staff member walked into our room thinking it was vacant! Keys deactivated every time. It has lost its charm..
Stayed 2 nights in Sep 2023