Luxury Hotels & Resorts in Cleveland from AU$98

"Hotel was great. The restaurant inside was less than stellar. Probably best to just avoid. The service was ridiculous and the girl stood over us watching and waiting for us to sign the bill and tip her before the food had even been delivered. I might stay at the hotel again, but there's no way I'd set foot in the restaurant."

"Beautiful hotel!"

"The airport shuttle was not readily available, could not get through the hotel phone very frustrating, ended up getting an Uber. Disappointed had to call front desk about 9 pm to find out why the trash had not been pulled, someone finally came about 10:45 pm. kitchen only had pork meats to offer, which I can not have pork."

"This is not a 5 star hotel. I’m sorry. The room was nice. A/c did not work well at all. Was on the 8th floor. The bathrooms and room were very dim and dark. Zero lights. Wife had a hec of a time getting ready/ makeup ect. The makeup light did not work it’s that dark in there. The hotel grounds were filthy. They didn’t vacuum or clean the vestibule at all the 3 days we were there. The restaurant food was just ok. Nothing great at all. Just expensive food with zero flavor. The main lobby had huge stains on the rugs. Staff was friendly at the front but really wasn’t over the top 5 Star customer service. "

"We enjoyed our family stay at this hotel. Great hotel and staff!! "

"Good"

"Staff was helpful and friendly. The beds were comfortable. Property was clean and welcoming "