Holiday Homes in Cleveland

"Easy to access from I-26 and convenient to a range of places. We had easy access to Asheville as well as Chimney Rock and Lake Lure. The room was clean and comfortable. All of the staff we dealt with were friendly and helpful. Breakfast was better than I expected based on reviews from others. Not a lot of hot options, no eggs and bacon, but several microwave options along with fruit and cereal. The breakfast area is clean with a nearly perfect health score and stayed well stocked. For a free continental breakfast, it’s better than decent in my opinion. "

"Breakfast service consistently ended 30–45 minutes earlier than the posted closing time, which was frustrating and inconvenient. The hotel also does not provide extra pillows, and any additional sheets or towels require guests to go down to the lobby themselves—even when these items should have been stocked based on the number of people registered for the room. When we first checked in, we walked into a room with a strong musty, damp odor. The front desk agent told us there were no other rooms available, which felt unlikely. The next day, we discovered water seeping up through the floor and reported it to a different staff member. Fortunately, he took the issue seriously and moved us to another room. However, the leak and the resulting room change forced us to postpone our planned events for the day, which significantly disrupted our schedule and spoiled what should have been an enjoyable day."

"Great spot"

"The room was clean and comfortable! I was disappointed that I checked in late and had to wait more than 20 mins for someone to come to desk and check me into my room. Also, even though I am a 12 year awards member, I had to pay for a bottle of water. Parking was convenient to the elevator. "

"Downfall was pool was not open. Was very disappointed because I planned for pool time."

"Is not at all what is advertised. While it is a clean hotel, it is not a mountain get-away as shown. It’s right in town and there are no mountain views."

"Great restaurant, hospitality was on point, and beautifully designed."

"Clean and new…"

"The room we stayed in had a broken toilet that wouldn’t flush and lights that didn’t work. Next time, please have the room maintenanced before allowing guests in to ensure everything is operational, especially a toilet. Other than the initial man who checked us in —who wasn’t pleasant and who talked too low for us older folks to hear him—the rest of the desk workers (2 women) were wonderful, 1 yesterday and 1 today. The breakfast was very good but I’m unsure if we would stay here again."