Platino Cinemex Tours and Activities

Everything was up to par

The Good:The resort and rooms are absolutely stunning with a true 5-star aesthetic. The property is visually beautiful and well-maintained. The Not-So-Good: Kid-Friendliness: A huge miss for parents. Pool service (food/drinks) doesn’t start until 11:00 AM. We were there by 9:00 AM, and by the time food arrived, the kids were hangry. Even towels and water are DIY until 11:00 AM. Dining: Food quality was "meh" at best. On the all-inclusive plan, drinks were watered down, though tipping generously helped. Arrival Logistics: Check-in was slow and frustrating; staff seemed indifferent to restless kids after a long flight. Transfers: The paid "private" airport transfer was disappointing. It functioned like a shuttle rather than an assigned driver, leading to more unnecessary waiting. Verdict: Beautiful resort, but the service logistics and rigid hours made it difficult for families with young children

This is a fantastic adults only resort. From the amazing Tino assisting with your suitcases upon arrival to Athenya (sorry spelling) with her great smile cooking delicious hamburgers by the sexy pool, you will enjoy every moment. The rooms are clean, modern, and large. There are many restaurants to choose from and the food is fresh and tasty. The nightly themed events / parties are fun and lively. I’ve never been to a resort where the guests are so friendly and welcoming. If you are travelling solo or as a couple, you’ll encounter people who are like-minded and who are easy to strike up a conversation with. The friendliness of the staff feels natural and not forced. As a guest, all Temptation Resort staff make you feel welcome. The service provided is top notch. You will love the non-judgmental atmosphere and the upbeat vibe of the property. This was one of, if not the best stay I’ve had on a trip. If you are open minded and enjoy a unique, fun, adult party atmosphere, this resort should be on your bucket list. I stayed for nine nights and could have stayed longer. Thanks to the wonderful staff and friendly guests.