Search Cidra Villa Accommodation

"We checked in late in the evening , after we had to search for someone that was supposed to be at the front desk. If you have luggage there are only steps no elevator , you have to drag your bags up a flight of step. you cannot reach the toilet paper roll from the toilet , the water pressure was low and there is a 27,00 dollar they don't tell you about until you check your statement which they email you."

"The air conditioning in the room was not working properly. They sent someone and he said it was fixed but there was no change. The bed did not have any blankets. We asked for one and it was never provided. My wife went to talk to the front desk person who was extremely rude and belligerent. She told my wife that she was not her servant and there was no one else to give us a blanket! Finally we were able to get a couple of sheets to cover ourselves while sleeping. The water pressure in the bathroom was varying a lot and one time one of the sink faucets stopped working! All and all, a very unpleasant experience!"

"The location excellent for travelers, it is quiet, no airplanes noises. The breakfast was good, they only need a variety of teas and fresh orange juice."

"Great hotel to stay. The staff was amazing. Breakfast served was delicious. Recommend to eat at the restaurant inside of hotel is delicious "

"If you want a off the wall grungy authentic puerto rican experience, have zero expectations here and you will enjoy yourself. Very laid back experience. "

"Great place. Very walkable. The beach is very small and also the general public. Only thing I would complain about is the 1 wonky elevator "

"More like a third rate hostel than a boutique hotel. "

"Absolutely gorgeous hotel with outstanding service! Close to everything, excellent restaurants right in the hotel. Truly a 5 star resort! "

"I have been a guest at the Caribe Hilton several times. My first stay there was over 20 years ago as my children were young. I still find some of the staff that worked there then. Things have definitely changed, but let’s start with the positives: dining is top notch and guest service staff as well. The beach, garden and outdoors were immaculate and breathtaking. My recent stay, however, left me wondering if I’ll return. The prices per night have skyrocketed (I dont lnow how they can legally rack up so many fees!). Our stay without food was over $900 a night. The rooms are decaying to the point that the mattress had his and hers sulci… lol! Housekeeping staff is essentially absent; I asked for towels on my second day and these never arrived. We had to take the trash to the lobby and add it to and already overflowing bin at the lobby of the Wave wing. Five hours later, we returned to the wing and the trash bin had turned into piles. Not once I was offered a room cleaning, even when I inquired about it, They said sure but no one showed up. The toiletries on the largebottles smelled rancid. The security person at the pool on day 3 of my stay was speaking on his cell phone and ranting obscenities in Spanish… not pleasant to hear and no one to supervise… the place is in skeleton crew and staff looks super overworked particularly at Nectar during morning hours. Overall, I felt as if I was staying at an overpriced air bnb. They should broadcast it as such. "