Thank you for your business and the review. We hope to serve you again in the near future. Sorry for the delay in responding.

Thank you for your business and the review. We hope to serve you again in the near future. Sorry for the delay in responding.

Thank you for your business and the review. We hope to serve you again in the near future. Sorry for the delay in responding.

Larry, thanbk you for your patronage and for expressing your satisfaction with our hotel. We do hope you will visit us again!

JOe, thank you for taking the time to share your feedback about your recent stay at our hotel. We're disappointed to hear that it didn't meet your expectations as we aim to provide great experiences for our guests. While we don't have specifics about the cleanliness concerns you mentioned, we take all guest feedback seriously and use it to constantly improve our standards. We'll be sure to address your comments with our housekeeping team to ensure every aspect of our guest rooms meets the highest level of cleanliness.We understand that regardless of the cost of a hotel, guests expect a great value for their money when they choose us. We're genuinely sorry that your experience fell short this time. We'd love to learn more about your specific concerns and see if there's anything we can do to make it right. Please feel to contact hotel management directly at the hotel's primary phone number. We value your patronage and hope to have the opportunity to welcome you back and showcase the truly exceptional experience we strive to provide every guest.

Thank you Esmeralda for your business and review. We hope to welcome you again to our hotel soon.

Thank you Sherrye, we hope to welcome you again in the near future!

Thank you very much Glenn, we hope to serve you again the next time you visit Chula Vista.

Thnk you for the star review Peggy, we hope to become your preferred hotel when you travel to Chula Vista.

Thank You Natalie! Looking forward to serving you again.

Thank you very much for taking the time to provide the rating and comment. I appreciate your business! Hope to serve you again in the near future.

Gerardo, thank you very much for your business and review! We hope to serve you again soon.

William, thank you for your business and for your post-stay review, we sincerely appreciate it. We hope to serve you again soon.

Thank you for staying with us, and your review, we appreciate it! Hope to serve you again soon!

Rachael, thank you very much for your review and for your business! We hope to serve you again soon!

Dear Lee, thank you very much for your business and for your review. Further, thank your extensive review about the amenities of the hotel. Sorry about the TVs, perhaps next time I can give you an upgrade to a room with two TVs!

Thank you, Carlos! We hope to serve you again soon.

Laura, your comments, review and business are much appreciated. We hope to be your go-to hotel when you are in Chula Vista. Thanks!

Sorry for the delay! Thanks for your business and review. We hope to serve you again soon!

Vicki, thank you so much for your great review and your patronage. We hope to welcome you back soon!

Nicole, thank you so much for taking the time to review our hotel and for your business. I'm glad your son enjoyed making his own Belgian waffle. Believe it or not this offering was close to be eliminated last year per standard. I'm glad it was not. Hope to serve you again soon.

Adriana, thank you so much for your business and for taking the time to give us a rating. We hope that based on the score, we will be able to serve you again in the future!

Brittany, thank you very much for your business and your time to provide this feedback, I really appreciate it. We hope to welcome you back the next time you have a trip to Chula Vista.

Thanks Christopher.

Pamela, thank you very much for your kind posting after you stayed with us and thank you for your business. We hope this will not be the last time we get a chance to serve you!

Dear Arlitha, I am glad to read that you enjoyed the room and its features. I hope we will be able to serve you again really soon!

Dear Silvester, I'm not sure if you got my message, I am the GM of the hotel. In any event, in the interest of transparency, the reason that we had to switch your room is because you booked a two bedroom and unfortunately that day a 90 night stay guest checked out from the only one we had and we were unable to turn it around the same day due to the state it was in. It would not have been in great condition if rented the same day. I am really sorry about this change. Please ensure that Expedia gave you the 50% discount we informed them we would give you. Please accept my apology once more.

Bernardo, I am very glad to read your review, I appreciate your time and thank you for your kind words. We hope to be able to serve you again the next time you are in Chula Vista.

Dear Arelly, thank you for your kind words and for your business. We hope to become your preferred hotel when you are in Chula Vista!

Thanks Angel! See you again soon!

Dear Marifi, I apologize for the issues you had with the room. I will forward to my housekeeping team for training and improvement purposes. Thank you for your business and I hope to be able to welcome you back in the future.

Thank you, Amanda, for your kind words in your review and your patronage. We hope to welcome you back soon.

Thank You for your review and your business. We hope to welcome you back in soon.

Cecilia, thank you for taking the time to review our hotel and your business! I'm glad you enjoyed your stay. We hope to serve you again soon.

Anonymous, thank you very much for your business and review! Hope to welcome you again soon!

Thank you Lannette! Hope to see you again soon!

Dear Jazmin, thank you for your response! I am glad that for the most part you were please with your stay. Sorry about the sofa sleeper! I’m not sure if your future travels include Chula Vista once more, but if they do, please let me know and I will put in a thicker mattress topper on the sofa bed. I apologize that these are not in all the suites. Thank you for your time in reviewing our hotel and your business!

Dear Cheryl, thank you very much for your business and for taking the time to review our hotel. We hope to have earned your future business!

Thanks Joey for your review and your business. Hope to welcome you again soon!

Thanks James for your review and your business. Hope to welcome you again soon!

Dear Jenn, thank you for your patronage and for taking the time to give us this review. I hope our staff can welcome you the next time your travels bring you to Chula Vista!

Dear Christopher, thanks for the business and the review. I am sorry that we did not earn the top score, but perhaps based on this stay, we will earn your future business and be able to welcome you soon!

Dear Kelle, thank you very much for staying with us and for giving us this review. Your kind words are sincerely appreciated. Please keep us in mind for any future travels to the Chula Vista area.

Dear Silvia, I am sorry about your less than perfect experience. Would you mind calling me at the hotel so I can learn more about the specifics? It would help me with training and improvement. Thank you so much for your business and I hope we have done enough to earn your future business!

Thank You!

Dear Nick, please accept my apology for the lack of water pressure in your room. I will pass along your feedback to my property engineer to see how we may be able to remedy the situation. Thanks for the positive comments as well. We look forward to serving you again soon!

Thank you Martin for your review and your business. I love reading that you found our hotel clean and our staff friendly. Hope to serve you again soon!