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Beautiful room and excellent facilities but what really made our stay was the amazing staff. We were made to feel so welcome and nothing was too much trouble, from helping with taxis to rustling up snacks. Super price too, including a full English breakfast. Would highly recommend.
Nicky
Stayed 1 night in Apr 2024
Response from Liz on 17 Apr 2024
Hi Nicky,Thank you so much for this shining review! It was a pleasure serving you.
2 day stay visiting family. As always, fabulous friendly people, great rooms, comfortable and topped off with a very fresh well made breakfast. Lovely spot by the river as well and only 2 miles out of the centre of Christchurch.
DOG FRIENDLY. Great dog friendly hotel. Love the dog bowls and treats. Dogs allowed in bar and dining area. Food was lovely as was breakfast. Staff couldn’t do enough for us. Would recommend to all doggy people thank you
The great historic atmosphere. Staff went out of their way to accommodate my husband's diet! and English breakfast had everything I had hoped for. The suite we stayed in overnight was a lovely surprise; the bed, linens, shower room. And parking right outside. Thank you. We will make this our hotel of choice when we visit family in Christchurch every six months.
Mary
Stayed 1 night in Nov 2023
Response from Sarah on 1 Dec 2023
Dear Mary, We're overjoyed to read your fantastic review and to know that you had a delightful experience at our hotel. Creating a great historic atmosphere and ensuring our guests feel well-cared for are top priorities for us.We're thrilled that our staff could go the extra mile to accommodate your husband's diet, making your stay more comfortable. It's wonderful to hear that our English breakfast met your expectations and that the suite exceeded your expectations. Providing a pleasant surprise is always a goal for us.We're delighted that you found the bed, linens, and shower room to your liking. And, of course, convenience matters, so we're glad you appreciated the parking right outside.Thank you for choosing us as your hotel of choice when visiting family in Christchurch. It warms our hearts to know that you plan to make us a part of your routine every six months. We look forward to welcoming you back with the same warm hospitality.Once again, thank you for taking the time to share your positive experience. We're grateful for your kind words and can't wait to see you again soon. Warm Regards
What is there not to like the accommodation wonderful, hosts excellent, food wonderful
Barry
Stayed 2 nights in Sep 2023
Response from Sarah on 21 Nov 2023
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay with us and that the accommodation, hosts and food met your expectations. It's always rewarding to know that our efforts to provide a great experience are appreciated.We hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or any suggestions you have for improvement, we'd love to hear more. Your feedback is invaluable to us as we strive to continually enhance the guest experience. Thanks again for choosing us, and we look forward to welcoming you back!
A very attentive warm welcome made us all feel welcomed
Andrew
Stayed 1 night in Nov 2023
Response from Sarah on 21 Nov 2023
We're delighted to hear that you felt warmly welcomed during your stay with us! Providing a positive and attentive experience for our guests is a top priority and we're thrilled that we could make you feel at home. Your kind words are truly appreciated.We look forward to the possibility of hosting you again in the future and creating more wonderful memories together. Thank you for choosing us, and we appreciate your thoughtful review!
Very impressed. Room had everything and for a two night stay was pleasantly surprised that the room was serviced after first nights stay. Free breakfast was lovely as were the evening meals. Great service all round
Warren
Stayed 2 nights in Nov 2023
Response from Sarah on 21 Nov 2023
Thank you so much for your wonderful feedback! We're thrilled to hear that you were impressed with your stay and that the room amenities exceeded your expectations. It's fantastic that you appreciated the room being serviced after the first night, and we're glad you enjoyed the complimentary breakfast and evening meals.Providing great service is our priority and we're delighted to know that we succeeded in making your stay enjoyable. We look forward to the possibility of welcoming you back in the future. Thanks again for choosing us and for taking the time to share your positive experience!
8/10 Good
Boyd
1 Nov 2023
Boyd
Stayed 1 night in Oct 2023
Response from Sarah on 3 Nov 2023
Thank you for the 8/10 review. Hopefully you will visit again and it will be a 10/10
The staff were friendly and welcoming and my room was clean and cozy. An excellent value for the price and all the comforts of home without being home. Will definitely come back again. I highly recommend!
Lynn
Stayed 2 nights in Oct 2023
Response from Sarah on 3 Nov 2023
Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you had a pleasant stay with us and that our staff's friendliness and warm welcome made a positive impression. It's great to know that you found your room clean and cozy, and that you felt at home during your stay. We appreciate your kind words about the value you received, and we look forward to welcoming you back on your next visit. Your recommendation means a lot to us, and we can't wait to provide you with another fantastic experience in the future!
Lovely old Pub...very nice surroundings. The room was very clean and beautiful. Wonderful people always there to help you.
Breakfast was excellent ...I would definitely go back ...
Johanne
Stayed 2 nights in Sep 2023
Response from Sarah on 3 Nov 2023
Thank you for sharing your delightful experience with us! We're thrilled to hear that you enjoyed the charm of our lovely old pub and its picturesque surroundings. It's great to know that you found your room to be clean and beautiful, and we're especially pleased to hear that our team made a positive impact with their helpful and welcoming demeanor.We take pride in serving excellent breakfasts, and we're glad to hear that you appreciated it. Your kind words and the prospect of your return mean the world to us. We look forward to welcoming you back for another wonderful stay. If there's anything specific you'd like to experience or any special requests you have for your next visit, please feel free to let us know. We can't wait to host you again and provide you with another memorable stay!
10/10 Excellent
William
1 Oct 2023
William
Stayed 1 night in Sep 2023
Response from Sarah on 3 Nov 2023
Thank you for the 10/10 review.
8/10 Good
Sharon
25 Sept 2023
Sharon
Stayed 3 nights in Sep 2023
Response from Marco on 28 Sept 2023
Good morning,Thank you for taking the time to leave us a review, we really appreciate it.Best regards,Marco
10/10 Excellent
Alex
24 Sept 2023
Alex
Stayed 1 night in Sep 2023
Response from Marco on 28 Sept 2023
Good morning,Thank you for the 10/10 review.Best regards,Marco
10/10 Excellent
Chris
21 Sept 2023
Chris
Stayed 1 night in Sep 2023
Response from Marco on 23 Sept 2023
Good morning,Thank you for the 10/10 review, we really appreciate it.Best regards,Marco
Had a lovely stay at the fisherman’s haunt. Marco was very friendly & helpful and made sure we had everything we needed. Lovely room, comfy bed (with nice linen!) a decent shower and a super choice for breakfast all together a great stay over thanks!
Elaine
Stayed 1 night in Aug 2023
Response from Marco on 14 Aug 2023
Good morning Elaine,Thank you so much for taking the time to share your feedback. We're thrilled to hear that you enjoyed your stay at the Fisherman's Haunt and It's wonderful to know that our friendly and helpful service, along with the comfortable room, cozy bed, and delightful breakfast made your experience memorable. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,Marco
A lovely place to stay and great staff and care. Thanks
John
Stayed 3 nights in Aug 2023
Response from Marco on 14 Aug 2023
Good morning John,Thank you for the 5 star review, I am delighted that you enjoyed your stay and that you found our team so caring and excellent.We look forward to you visiting again.Best regards,Marco
Lovely hotel room, very clean, very comfortable and great service! Would definitely come back again, thank you
Alice
Stayed 1 night in Jul 2023
Response from Marco on 26 July 2023
Good morning Alice,Thank you so much for your kind words and positive feedback, we're thrilled to hear that you had a wonderful experience at our hotel. Our team takes great pride in providing exceptional service and maintaining a clean and comfortable environment for all our guests and we can't wait to welcome you back for another memorable stay in the future.Best regards,Marco
10/10 Excellent
Jessica
23 July 2023
Jessica
Stayed 1 night in Jul 2023
Response from Marco on 26 July 2023
Good morning Jessica,Thank you for the great endorsement.Best regards,Marco
We were attending a wedding at Sopley Mill
This was a perfect place to stay over. You can walk to Sopley mill - approx 10 minutes.
The room had been recently tastefully and sympatheticly refurbished
Staff were fantastic. Food excellent.
Ellen
Stayed 2 nights in Jul 2023
Response from Marco on 26 July 2023
Good morning Ellen,Thank you for leaving such a great review, we are indeed extremely convenient for any weddings taking place at Sopley Mill as they are only just around the corner. I am delighted to hear that you found our food excellent and our team so fantastic as they are the foundation of our business.Hopefully we'll see you again soon.Best regards,Marco
10/10 Excellent
Paul
21 July 2023
Paul
Stayed 1 night in Jul 2023
Response from Marco on 26 July 2023
Hi Paul,Thank you for the great review, it is much appreciated.Best regards,Marco
10/10 Excellent
sarah
19 July 2023
sarah
Stayed 1 night in Jul 2023
Response from Marco on 21 July 2023
Good morning,Thank you for the great review.Best regards,Marco