Chitosecho Holidays from AU$1,549

The hotel was easy to find and very close to the train station and convenient stores. The deluxe Japanese room is spacious even for 4-6 adults, clean and modern, same for the furniture fixtures; shower and toilet rooms were just as spacious and clean. Amenities are more than we needed; laundry machine had easy instructions. Front desk staff was INCREDIBLY helpful and so polite. The deck was a bonus, although the train tracks were right across the street, the view is still just as wonderful. Really enjoyed this property and would return again. Highly recommend to stay here.

The hotel was brand new, with lovely wooden floors and decor. Check in was easy and welcoming and location is close to shops, restaurants and Ueno station. The room is a large open space (we had three people in the flower room). There was also a portable cooking hob if you need to do simple cooking. We thought it was great value for the busy season we were in Tokyo. There wasn’t much to fault, only one minor things which may have made the stay even better- another option for pillow (although this may have been available, and I just didn’t ask).

Easily one of the nicest hotels I have stayed at, and I have stayed at luxury hotels across the world. Staff was was very kind, the property and gardens were stunning & polished, and the accessibility to the bus station and train station was great. If you are looking to travel to Tokyo I highly recommend staying at Hotel Chinzanso if you want to be pampered.

The Club Lounge was excellent!

Everything was great. You need to ask the staff to help with bags otherwise it is not offered. But upon asking they were helpful. There were steep stairs to my room. Carrying a bag up was hard but I didn’t want to hurt myself trying to carry them down.