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"Excellent staff service! They provided plenty of amenities for kids (toothbrushes, kids' clothes and slippers for onsen, hairbrushes, etc) We love the real-time update on the TV in the room, it lets you see the crowd status at the Onsen, Restaurant and Laundry Room. It is a 5min walk to Oita train station. Within the station, there are plenty of shops for food/ shopping/ souvenirs and fun - though we spent most of our money on those goddamn claw machines."

"水回りが汚かったです。特に排水溝のぬめり、シャワーヘッドが黒くカビが生えていて気持ち悪くとても不快でした。"

"Great onsen, convenient location."

"Wide room, enough space, but Hotel building is very old."

"Room was amazing for a single bed. The staff was extremely accommodating. Breakfast was great too!"

" > We had a great stay here while traveling with my wife and son. The owner is incredibly kind and welcoming. We arrived on New Year’s Eve and couldn’t find any restaurants open, but the owner helped us by drawing a handwritten map and explaining everything clearly — it was really thoughtful. > > The room was clean, tidy, and very comfortable, with a classic Western–Japanese style. One of the highlights was the observatory. The owner gave us a tour and showed us the planets, which was absolutely amazing and something our family will never forget. > > Highly recommended!"

"Comfortable room, good service, excellent gym "

"Very clean hotel right next to Oita station lots of shopping and food and easy travel but bus or train or foot . My fiance said the onsen was super nice and clean . Checking in and out very easy and fast all the staff super nice and friendly and very accommodating considering I don't speak Japanese. I have visited Tokyo, Osaka, Kyoto and Oita for a little over a week in each city. Oita was by far my most enjoyable and relaxing city I have visited. All the people very friendly, highly recommend Tennen Onsen Ariston Hotel and the city of Oita. I hope to visit again someday."

"Bad air conditioning "