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"The staff was friendly and tried to help. The room had no extra blankets and it was chilly. The bathroom was not clean. The towels were paper thin - no showering for me, spent $30 for gym day pass to shower. There was a loud disturbance n the parking lot for most of the night. Staff claimed they couldn’t call police before ten. I called police who arrived around midnight. The guy stayed in his car playing softer music but was just there in. The parking lot being creepy. The “breakfast” room was cluttered with boxes and had nothing aside from a packaged pastry. Did not feel safe here at all."

"extremely clean, great breakfast, and always has fresh coffee on deck!! right next to food and shopping too"

"Great service "

"Yes, it was good !! THANKS"

"This was a great hotel. It was convenient and close to all the downtown attractions. The only concern I had was the shower door was not sealed properly so after the shower there was a puddle of water on the floor. If this is corrected by maintenance, the hotel is a perfect stay. "

"Everything was perfect ! The staff was so friendly, room was clean, bed was comfy and it’s located in a great spot for walking to Chico State campus and downtown !!!!"

"Love the Hotel Diamond. Parking is close, walking distance to everything we need. "

"Courteous staff and clean room."

"Clean room and friendly staff"