Wow. Where do I begin? U Chiang Mai was one of five places our group stayed during our trip around Thailand and was the unanimous favorite by a wide margin. The second we walked in, we were instantly greeted by their incredibly friendly staff that helped us with all of our luggage. They even brought out cool towels and tea for our group that added to the already amazing vibe in the beautiful lobby area overlooking their immaculate pool. We stayed in the most basic rooms offered and had absolutely zero complaints. While we did not spend a ton of time in the U Chiang Mai resort itself during our stay, we did visit their scenic rooftop bar several times in addition to their daily breakfast that was delicious (both buffet and made-to-order options). Since our group was from America and spoke only English, the front desk was extremely helpful whenever we inquired about activities to do around the Chiang Mai area - They even called and made reservations for us on numerous occasions (restaurants, massages, taxis, etc). In terms of the location, U Chiang Mai could not have been in a better area. Everything we wanted to visit, was within walking distance or a quick/inexpensive ride away. One of our favorite parts about the location was the Sunday Walking Street that set-up right outside the hotel. This local market had countless souvenirs, clothes and local food that could be purchased at extremely inexpensive prices.11/10 - Could not have been any better! Thank you U Chiang Mai!