Cheyenne Canyon Hotels, Colorado Springs

"The room was dark and the carpet was dirty. Felt like we were in a cave! The staff were friendly and professional. Access to the first floor was difficult due to steps and poor lightng. Building is old and needs work."

"There was nothing spectacular about this property. It was average. I know that the front desk staff stayed away from the front desk a lot. There was a sign in the bathroom that stated they cleaned the rooms everyday when we complained because they had not cleaned our room, they said every two days. The toilet was loose, and one of the waffle makers didn’t work properly. Otherwise there were no concerns."

"Breakfast buffet was great. Staff was superb. But unfortunately the room was mediocre and looked to be falling apart. The mini fridge was unplugged so we were unable to use it as it took 24 hours to get cold. We also had problems with our tv but staff was quick to fix it but they advertise more than direct tv and we limited to only direct. The indoor pool was foggy and had things floating it in. Also the walls are paper thin. Overall perks, Good parking, fast and excellent service. "

"Clean room, lots of parking, continental breakfast, elevator is available"

"So this is a tough review because I did not do my homework and didn’t realize where I was going. These are homes and maybe an old church converted to hotel rooms with the idea of being used for retreats, such as a marriage retreat. So pros: spectacular, hiking, extremely pleasant staff, very clean and a five star breakfast! Cons: this is not a hotel, so there are not amenities in the road, such as refrigerators or televisions. Overall, totally worth it! The castle is spectacular. "

"Everything was good . Clean and comfortable "

"Great hotel! nice breakfast; clean rooms, Excellent!"

"I really enjoyed my stay here. The rooms were nice and quite, I rarely heard people in the hallways or the doors of other rooms opening and closing. The HVAC worked well. The kitchenet was useful. The rooms are still in good condition from the renovation last year and everything was nice and clean. Bed was comfortable. Fridge was a little noisy but not too bad. Parking lot was nice and lit up at night so I felt safe going in an out at night. Continental Breakfast was very minimal, could do with a few additions but they did have: Granola bars, oatmeal, muffins, some fruit, and coffee."

"Loved how the staff took care of all our needs and the breakfast was excellent. "