Chestnut Hill Hotels, Philadelphia

"The room I originally was staying electronic lock was not working. I had to go up and down three times before having to move to a new room. Moving my own luggage myself"

"Great breakfast, kind and friendly staff."

"the only issue was that they advertised a pool and that was not available. The fitness center was awesome, however❣️"

"While I was staying for 3 nights, there’s no housekeeping. The room next to me seemed like a young group of men who’s quite loud around 2 am. I thought there was a luggage clerk service, yet it was refused "

"Great experience plus delicious cookie "

"Amazing"

"Clean and large room. Great service."

"Worst hotel I have ever experienced. Un friendly and under staffed hotel. Poorly managed by Monique Reyes. Would never go back or recommend this to anyone. If you are wanting to order room service, don't do it. Took forever, came cold and in to go bags. The poor girl who dropped it off even said I deserved to complain about it. Shower smelled like mildew. There were no fresh linens left for the day on night 2 of our stay. We also order Postmates for breakfast since the room service was so bad the first day. After confirming the Postmates was delivered to the front desk(by Monique who told me it was down there) she said they didn't have any staff to bring it up to the room and we would need to go get it ourselves, when we went down to get it. It was no longer there and Monique couldn't tell us where it went. Stay anywhere but here when staying in Philadelphia!"

"No Breafast"