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"Lovely hotel, friendly staff, great location ' highly recommended."

"I've stayed in this room on many occasions and keep on coming back. Though I haven't met any of the staff, they are just a phone call away and are very helpful. Furthermore the place is clean and tidy and the location perfect for my needs."

"I couldn’t travel due to the Tube strikes so a couple of days beforehand I asked to move the booking and requested they waived any charge but accepted I would pay the same price even if the cost of the room was less on a new date. I knew there was a risk I’d lose my money but it was worth a conversation. Despite several attempts to contact them they totally ignored both me and Hotels.com until the day when they said they told Hotels.com they wouldn’t accept anything and I’d be charged the full...

"Clean and quiet rooms, great facilities and well connected to shops/transport/London’s sight "

"Warm welcome staff very helpful and assisted with my bags was given a full English breakfast which is included and that was nice Location great next to Paddington and Hyde Park. Thanks to Kevin and Hillary staff"

"The room was decorated nicely and bed was comfortable however there was no toilet roll at all, no shower gel, just didn't involve any amenities and I can't believe toilet roll and tissues weren't included! The stay was alright, we didn't hate it but probably wouldn't go back"

"Lovely room but no hot water in shower"

"Nice clean room in a very well located hotel where I was attending a function in the area. Good value for that part of London. "

"Great location with friendly staff. "

"Nice hotel! Really enjoyed my room."

"Was a fantastic hotel"