Apartments in Chelsea

"Overall stay was substandard for a Hyatt place. Breakfast is usually the bright spot but here it was the opposite. Elevator was out so we had to cancel plans for movie and dinner as my wife was unable to navigate 5 floors of stairs comfortably due to a recent surgery and no real accommodations were made for it. Bed was awful as were the pillows. Upon check in they tried surprising me with a parking fee at a non downtown Chicago or Detroit hotel!! This on top of waiting til almost 5 to check in due to staffing and room availability issues."

"Room had dirty clothes from previous guest left in it. Conditioner wall mounted in shower was empty (it was rainy and I really needed it) Front desk was constantly unattended. Breakfast was decent and pool area was clean but only one jet worked in hot tub. "

"My room was clean, and staff at the front were very nice."

"The room was clean and tidy, the shower and water pressure were fine, the staff was kind. A good, budget place, an hour walk from downtown Ann Arbor."

"Great hotel with a delicious restaurant"

"The property was a mess. Rooms are dirty and house keeping is negligent! We had to switch rooms twice before finding a refund."

"Very friendly professional staff, comfortable room, tasty breakfast! "

"Property was beautiful. We had reservations at a previous hotel and ended up leaving due to the cleanliness of the property. The Sheraton have availability and we are so glad they did. Rooms were clean. Pool was amazing and staff were beyond helpful. Will definitely use the again"

"Room is not clean. The house keeping service was not good and proper. "