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"Room was basic but clean. Staff were helpful. although the checking in time was 3 pm as our room was ready well before 3 pm we were allowed to check in early. The hotel provides breakfast only. No other meal is provided. Will go back again."

"Beuatiful hotel and gardens. looks like it was all newly renovated. Good buffet breakfast assortment. L5 bus stops right across the street at the Gare train station every 15-20 minutes and takes you to the sancturary site for 1 euro. Small hotel so staff works double duty at both hotel front desk and restaurant. But wherever they were they were always ready to help or answer questions. wherever "

"Clean, funky room. Interesting decor. Great location. Very nice staff. Convenient, inexpensive parking. Delicious breakfast. Great location. Wonderful restaurant for dinner nearby- L’Epicerte. Highly recommend all of this!!"

"Could hear people upstairs (thin walls). TV is super small , rooms very dated. It’s a Motel not Hotel "

"Nice and super staff! "

"Great room staff very attentive. I would have liked a toaster to use at breakfast "

"The bed was really comfy with lovely crisp white bedding and I had lovely views of the snow capped Pyrenees at the rear of the hotel. The staff were very welcoming and willingly assisted with any reasonable requests. The breakfast was excellent quality and well presented. Thanks for looking after me "

"The bed sheet smells other people’s perfume, gave me a different room, but see hairs on the bed sheet, owner said it’s ok, then at night taking shower, drains clogged couldn’t finish shower, but have to wait until next day, this hotel is 3star but it’s not maybe 1star level, talked owner a manager(owner of son), seems to they don’t care, please check bed sheet right after check in.The family business, seems service is very limited.I wouldn’t recommend this hotel."

"Pre hospital visit. Receptionist excellent, but air con didn’t work, but she managed to apply a fix. Bag of food waste outside our ground floor window prevented us from having the window open."