8/10 Good
Jenna
27 Jan 2026
Liked: Cleanliness, property conditions & facilities
Jenna
Stayed 1 night in Jan 2026
Quality Inn & Suites Charleston - Civic Center
2.5 star property
Business travelers find a practical base in Charleston's commercial center, with hot breakfast and meeting spaces for productive days.
Choose dates to view prices
Photo gallery for Quality Inn & Suites Charleston - Civic Center
Quality Inn & Suites in Charleston's business district offers a practical retreat. Guests enjoy a free breakfast buffet, gym, WiFi, banquet hall, meeting rooms, and extended parking. The staff consistently earns praise from visitors.
Reviews
6.86.8 out of 10
Popular amenities
- Breakfast included
- Parking included
- Free Wi-Fi
- Air-conditioning
- Gym
- Business services
The current price is AU$120
AU$120
includes taxes & fees
29 Mar - 30 Mar
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Dining table
TV
Private bathroom
Shower/bath combination
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
- Sleeps 4
- 2 Queen Beds
View all photos for Room, 1 Queen Bed, Accessible, Non Smoking
Room, 1 Queen Bed, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Fridge
Dining table
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
- Sleeps 2
- 1 Queen Bed
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About the area
Located in Downtown Charleston, a neighbourhood in Charleston, Quality Inn & Suites Charleston - Civic Center is near the airport and near a train station. Coonskin Golf Course and Coonskin Driving Range are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Clay Center for the Arts and Sciences and Heritage Towers. Looking to enjoy an event or a game while in town? See what's happening at Charleston Coliseum & Convention Center or GoMart Ballpark. Visit our Charleston travel guide
1010 Washington Street E, Charleston, WV, 25301
What's nearby
Charleston Town Center8 min walk - 0.7 km- Clay Center for the Arts and Sciences3 min walk - 0.3 km
- CAMC General Hospital6 min walk - 0.6 km
- GoMart Ballpark6 min walk - 0.6 km
- Charleston Coliseum & Convention Center12 min walk - 1.1 km
Getting around
- Charleston Station11 min walk
- Charleston, WV (CRW-Yeager)12 min drive
Restaurants
- Fife Street Brewing6 min walk
- First Watch7 min walk
- Mea Cuppa5 min walk
- Black Sheep8 min walk
- Chow Thai2 min walk
About this property
Quality Inn & Suites Charleston - Civic Center
Hotel near Charleston Coliseum & Convention Center
Quality Inn & Suites Charleston - Civic Center provides amenities, such as a free breakfast buffet and a gym. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
- Free self-parking
- A 24-hour front desk, smoke-free property and a TV in reception
- Meeting rooms, luggage storage and a lift
- Guest reviews say great things about the helpful staff
Room features
All 140 rooms offer comforts such as air conditioning, in addition to amenities such as high-speed Internet. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
- Bathrooms with shower/bath combinations
- TVs with cable channels
- Fridges, on-request microwaves and coffee/tea makers
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Property amenities
Internet
- Available in all rooms: Internet access (surcharge)
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- Free uncovered self parking on site
- Free RV/bus/lorry parking on site
- Limited on-site self parking
- Wheelchair-accessible parking available
Food and drink
- Free buffet breakfast available daily 6:00 AM to 10:00 AM
- Coffee and tea in common areas
Things to do
- Gym
- TV in common areas
Family friendly
- In-room refrigerator
- Microwave on request
Conveniences
- 24-hour front desk
- Luggage storage
Guest services
- Housekeeping (daily)
Business services
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille/raised signage
- Handrails in stairways
- Lift
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
More
- 1 building
- 9 floors
- Banquet hall
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Private bathroom
- Shower/bathtub combination
- Towels provided
Entertainment
- TV with cable channels
Food and drink
- Coffee/tea maker
- Microwave on request
- Refrigerator
More
- Air conditioning
- Connecting rooms available
- Free local calls
- Iron/ironing board
- Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
- Indoor pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston
Frequently asked questions
Is Quality Inn & Suites Charleston - Civic Center pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quality Inn & Suites Charleston - Civic Center?
As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Charleston - Civic Center on 29 Mar 2026 start from AU$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Quality Inn & Suites Charleston - Civic Center?
Self-parking is free at this property.
What time is check-in at Quality Inn & Suites Charleston - Civic Center?
Check-in begins at 3:00 PM.
What time is check-out at Quality Inn & Suites Charleston - Civic Center?
Checkout is at noon.
Where is Quality Inn & Suites Charleston - Civic Center located?
Located in Downtown Charleston, this hotel is within a 15-minute walk of Avampato Discovery Museum and Charleston Coliseum & Convention Center. Clay Center for the Arts and Sciences and Children s Theatre of Charleston are also within 5 minutes. Charleston Station is 11 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Quality Inn & Suites Charleston - Civic Center Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
7.0
Location
7.8
Staff & service
6.2
Property conditions & facilities
Rating 10 - Excellent. 262 out of 1003 reviews
10 - Excellent
262
Rating 8 - Good. 262 out of 1003 reviews
8 - Good
262
Rating 6 - Okay. 183 out of 1003 reviews
6 - Okay
183
Rating 4 - Poor. 148 out of 1003 reviews
4 - Poor
148
Rating 2 - Terrible. 148 out of 1003 reviews
2 - Terrible
148
Reviews
8/10 Good
Walter
19 Dec 2025
Liked: Cleanliness, property conditions & facilities
Great staff!
Walter
Stayed 1 night in Dec 2025
6/10 Okay
Kate
3 Feb 2026
Check-in was efficient. Room was ok. Breakfast needed some improvements. Sketchy area.
Kate
Stayed 1 night in Feb 2026
10/10 Excellent
Ralph
14 Nov 2025
Liked: Cleanliness, staff & service, amenities
Room was clean & nice for the price point.
Ralph
Stayed 1 night in Nov 2025
10/10 Excellent
Janette
20 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming and pleasant.
Janette
Stayed 1 night in Sep 2025
6/10 Okay
Sarah
14 Dec 2025
Disliked: Cleanliness
Was just ok. Hair in shower, toilet wasn’t clean. Bed was comfortable and sheets clean.
Sarah
Stayed 1 night in Dec 2025
8/10 Good
John
16 Sept 2025
Liked: Cleanliness, staff & service
The hotel is off the beaten track, but the service was good and the staff were friendly.
John
Stayed 1 night in Sep 2025
10/10 Excellent
Walter
28 June 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there! Good value and I love walkability.
Walter
Stayed 1 night in Jun 2025
10/10 Excellent
Stephen
13 June 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and affordable room. Close to some quaint downtown shops and restaurants within walking distance.
Stephen
Stayed 1 night in Jun 2025
10/10 Excellent
william
6 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place close to shopping and restaurants, entertainment
william
Stayed 1 night in Apr 2025
10/10 Excellent
Angelo
3 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.
Angelo
Stayed 3 nights in Mar 2025
8/10 Good
Timothy
7 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. The staff was friendly. Our room was clean and comfortable.
The free breakfast was not maintained. By 8am, the waffle mix was empty. When we asked for more to be brought out, the staff person came and took it completely down with no explanation.
Timothy
Stayed 1 night in Nov 2025
8/10 Good
MIHAI
22 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, Breakfast was good, vary options, Capitol street about 10 min walking (not too many restaurants and stores for a downtown). I was shock to see the mall nearby empty on a Saturday evening… and when I say empty I mean empty.
MIHAI
Stayed 1 night in Oct 2025
8/10 Good
Vivek
18 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay good location and good price
Vivek
Stayed 4 nights in Oct 2024
8/10 Good
Chris
9 Nov 2025
Liked: Cleanliness, property conditions & facilities
Room was clean and spacious. Water did not work properly in tub. Only hot water was available to shower. 1st world problem bust still should have been able to regulate the water temp.
Chris
Stayed 1 night in Nov 2025
10/10 Excellent
Marcus
22 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff
Marcus
Stayed 1 night in Dec 2024
10/10 Excellent
donald
1 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms
It was a nice location in downtown area only a .5 miles from the convention center. Easy access to the roads to get around. Me updated room and nice place to stay.
donald
Stayed 1 night in Apr 2025
8/10 Good
Kristaleigh
21 Feb 2025
Liked: Amenities, property conditions & facilities
Convenient location
Kristaleigh
Stayed 2 nights in Feb 2025
4/10 Poor
Janice
31 Oct 2025
Disliked: Property conditions & facilities, room comfort
This hotel was in a run down area of Charleston, and didn't feel safe for 2 female travellers. The whole floor on the 2nd floor had a strong over powering smell of weed. The following day, a very helpful receptionist allocated us a more suitable room on the 8th floor after we told her of the situation. The swimming pool is not in use and seems it has been this way for some time.
Janice
Stayed 2 nights in Oct 2025
10/10 Excellent
Pamela
3 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff and accomodations. Parking mg is noisy, but in a downtown location.
Pamela
Stayed 1 night in May 2025
10/10 Excellent
Michael
27 Jan 2024
Liked: Staff & service, amenities, property conditions & facilities
Amazing place and great staff
Michael
Stayed 1 night in Jan 2024
8/10 Good
Suzanne
7 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! Made our last minute stay relaxing.
Suzanne
Stayed 1 night in Oct 2024
10/10 Excellent
Michael
29 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Michael
Stayed 1 night in Sep 2024
10/10 Excellent
Verified traveller
23 Oct 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff!
Verified traveller
Stayed 1 night in Oct 2023
8/10 Good
todd
11 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel downtown so in not the greatest section of town. Front desk girl was friendly. Breakfast was good. For the price can’t beat it!
todd
Stayed 1 night in Apr 2025