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Reviews of InTown Suites Extended Stay Charleston SC - West Ashley

2.5 out of 5
InTown Suites Extended Stay Charleston SC - West Ashley
2236 SAVANNAH HIGHWAY, Charleston, SC

Reviews

6.8
Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

8.4/10

Cleanliness

6.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 9 nights in May 2024

10/10 Excellent

Lazavia

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Best Option For Weekly Stays
I booked this hotel and please please don't believe some of the negativity posted. First off Kim the manager was so professional and helpful. Not one time was she ever rude towards me..she was accommodating me but still has a job to do, keep in mind we all work and follow company rules right (well some of us) thats all she was doing..her job. I can honestly say my room had no roaches at all and I've stayed for 3 weeks. If I ever need to return, I will book here..staff was nice (a guy works there also I forgot his name and he was very helpful and professional) book yall wont be disappointed and the price is best in town!
Stayed 7 nights in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
The staff were first rate. Very professional.
Stayed 9 nights in Sep 2023

2/10 Terrible

Walter

Travelled with partner
Disliked: Amenities
The manager did not understand that she works in the hospitality industry. Our reservation was not ready. We waited for two hours to be checked in. She was rude when I asked her why. The wifi didn't work, and she was of no help. She cancelled our key card the day before we were scheduled to leave and again we had to wait for two hours to get into our room. She needs to hire competent help because the office is advertised to be open from 11AM to 7PM but usually no one is there.
Stayed 8 nights in Apr 2023

2/10 Terrible

Antonette

Stayed 8 nights in Apr 2021

4/10 Poor

Robin

Stayed 7 nights in Apr 2021

10/10 Excellent

ismael jose

Stayed 23 nights in Apr 2022