Chappaquiddick Island Apart Hotels

"Was there during a storm and they lost power. No food or water for guests even though they supposedly offer continental breakfast. No back up generator to keep guests warm. "

"Good breakfast soft beds"

"During a hurricane the hotel lost all power for multiple days. There were no back-up generators, no access to food. The staff did not provide the Islander discount and refused any discount or refund for the second night that we cancelled after learning another hotel did in fact have a generator, heat and food. Zero customer service, not friendly, no interest in answering questions. Meanwhile, the guests pooled together and helped each other with finding food and coffee off site during 80 mph winds and blizzard conditions. The staff barely engaged or offered assistance. They ordered themselves food and picked it up during the storm without offering any help to the guests. The hotel was clean and nice, but the staff were useless."

"The room was clean had everything in it you could need. The staff was friendly and accommodating ice machine easily accessible and a filtered water cooler in the lobby was great. Pool area was closed but it looked like a nice area."

"Terrible management. Don't stay here."

"Took $200 deposit and said it would be returned the day we left, we still have not got it. Charged up addition $20 reservation fee (;all fees are suppose to be included) breakfast was embrassing Electricity went out- state of emergemcy - they sewere awfulnto dealnwith"

"Staff was very helpful ! We were arriving late with alot of luggage, lots of snow on the ground and seniors. They arranged a room right next to the entrance will a well shoveled path. Checked in with us as well"

"Room spotless . Bed super comfortable. Staff nice and made me feel as if I were just back from a trip away!! What’s not to love!!"

"Dirty, run down rooms in a dungeoness part of the hotel. Unacceptable for a place that represents and charges as a top cape cod hotel. The front desk management/staff wasn't very pleasant/helpful either."