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"The Spa was shut when we attended, the hot tub was broken and the hotel was slightly worn down in places. A very beautiful hotel from the outside, but the paint was damanged inside, the room was dark and empty and it felt more like a normal hotel than a spa. It is very child friendly, to a fault, as there are kids constantly running around doing treasure hunts and playing in the corridors. The food was subpar and fairly pub food like. This would be a fine place to stay for a family having fun for a few days, its not a couples retreat. "

"Great"

"I had a blue badge so parked at front of hotel , I would never have made it up the hill . Room needs a wee refresh paper peeling and bathroom ceiling damp patch . Staff amazing in every department. Laura on reception an asset to the hotel , very helpful and friendly. Bar and restaurant staff very polite and friendly. Would definitely come back . Lounge so nice to sit and relax with coffee or bar drinks ."

"Very clean, great location, good amenities in and close to hotel"

"Restrant food and service second too none brilliant "

"Not the place to stay if you’re working nightshift! After advising on check-in I would be working nightshift to then be put in a room beside there office and the staff shouting up and down the stairs to each other on the two days I stayed."

"A very quiet and comfortable stay. Friendly staff and good food. "

"Clean room, friendly staff, good food, relaxed atmosphere "

"Very clean room, great staff (friendly & helpful to the max, nice amenities. The Balcary has great ambience. So very happy to have stayed here. Have to point out the nice breakfast service. Wonderful!!!"