Chapa Bas Holidays from AU$1,255

The staff, hotel restaurant, and location were great. We’ve stayed at three hotels in Hanoi, and we will be returning to this one. Thank you for having us!

Room was fantast. Ship was fantastic, food great. Above all the attentiveness of the staff stood out especially pur butler Tommy and guide Summer, both went above and beyond to make our trip so enjoyable.

This property is a hidden gem! The staff is excellent and extremely attentive. It was raining out and they accompanied each member in our group with an umbrella to our van. The rooms were very clean. The rooftop bar was the perfect vibe with superb drinks, delicious food, along with a phenomenal view. There is an infinity pool as well. The spa was very relaxing and professional. 1.5 hour massage for USD35. Finally it is a great location in old city. Plenty of bars and restaurants nearby. Highly recommend Hanoi House for drinks.

In the old quarter of Hanoi, small room, but very quiet and clean, close to every interesting places. The staff is very friendly and helpful in arranging tours, checking in and out. I will stay here again next time.

I had an excellent experience with the hotel staff—their courtesy and warm welcome truly stood out. They were always proactive in offering help and went above and beyond to make sure everything was comfortable. What impressed me most was their willingness to suggest great tourist spots and guide us with genuine care. Their support made the entire stay much more enjoyable. I would give 100% credit to the staff for making this experience so memorable. Highly appreciated!