Chantilly Apart Hotels

"The reception staff are slow and rude. To training on how to make a guest feel welcome "

"Definitely a 'mid' hotel. Good enough for an overnight airpirt stay. Our room had a terrible odour coming from the bathroom. We couldnt open the window because the handle was broken off. Last resort for air was the thermostat to run the fan, and that didnt work either. Probably some centralized master control to that. Breakfast was 'meh'. The staff didnt really do a good job at keeping up with supply, cleaning tables off or the food area. Again, overnight as airport stay. Thankful for the shuttle "

"Room smells like moldy. And when power went out for over 20 minute. But hallways light were on and the elevators was working. So i took it. 36 floor got close to 10 floor speed down very fast ans hit 3 floor hard. (Brake ) and then started to go up an stop 24 floor an went back down after. Calling the elvator emergency buttom took time to talk to someone. When i ask to speak to manager they took me to security like what the heck. Then they took me to supervisors who was useless. Its not about a bloody power outtage it should be about close the elevator and see why that Letter H elevator issue. But they still kepted it running. Disgusting. What hurt the most is when supervisor said its a power outage what can we do. Like what the..... you can do by announcing that elevator are at risk or something. But not to brush it off. Also they had there security keep looking at me while am talking.Also they need to get there staff in check when i said whats the latest i can use the pool. One the staff who did booking said 11 pm i can go. I made sure bunch time. So i went down there like no last booking is at 10 pm. Like they were accusing me its my fault. Paying that much for a hotel not worth it. I took picture of the mold etc.there is more what the supervisor said but not enought space to discuss. Only few staff was amazing"

"Bon séjour. Très bien situé par rapport au terminal 2a "

"Nice atmosphere"

"Great place to stay if you can find it! We arrived late and left the next morning and stayed overnight. The hotel is great. Here is how to find it: follow the signs to the train station. When you get to the area with all the hotel signs--and the Sheraton is not listed-- turn around and look for the subtle signage that shows the Sheraton is right around the corner!"

"Clean and modern "

"Lo recomiendo mucho, excelente servicio y la habitación muy limpia. I highly recommend it, excellent service and the room was very clean."

" Overall nice. Room was clean & peaceful. If you come from T2, go to the “train station” to take the CDGVAL to T3. Took 30’, 25” walk (I’m neither young nor healthy). Neighborhood is hotels and corporate buildings. Roissy Pôle is not the best area; I crossed path with “scarry” individuals. Hotel is easy to find, straight from the Roissy Pôle exit. Colorful commons area, ambiance is energetic, “hype” and trendy (co-working/open space/hub)-a lot going on. Better be a technophile or computer savvy-self check-in/check-out on screens at the kiosk (employees present-don’t expect too much if sthg goes wrong). iPad provided in the room to control lights, curtains and blinds, and TV (trad. switches too). Small room. No space for luggage. Shower/toilet within a plastic “egg” in the middle of the room, not separate. Provide shower products not individual toiletries. No coffeemaker nor beverages in the room (eco-friendly and safety reasons)> downstairs to get water, tea or coffee, was too tired to deal with the hustle and bustle, Small fridge, no microwave. Room has fancy light programs for ambient moods. Breakfast is expensive-over 20 euros. Bakery & groceries at Roissy Pole. Fun, not for shy people. No manager available at the time. No cash accepted, you need a debit or credit card for everything."