The hotel overall was a decent all inclusive holiday resort - from a nice scenic location, to the rooms itself it was a nice holiday. It was clean, well prepared, modern and located next to the sea, and close to Stavros Beach. Best thing about the hotel was the staff, who was very helpful and welcoming, the team was kind and helpful despite being very busy working in the all inclusive bar and buffet. Although the hotel was hard to reach at first as they were so busy, they were quick to fix any issues with communications and our room, and the hotel guest relations manager Mixalitsa and her team, went above and beyond to help make our experience better, and helped us with our room upgrade which we appreciated. Also, the hotel provided bottle of champagne, the fruits, coffee and the bottled water. I am very happy with the stay overall, and enjoyed the Greek culture and hospitality, particularly in Chania and the places you can explore from here as a base. Would recommend a car if you want to explore as the hotel is not very central to Chania town though. Special thanks to: Stelios the chef for the food, George for looking after us at the bar with all the drinks, Artemis and her great staff, Marquess and Manolis, Ilyas the lifeguard for being a good mate, Maria and George at the bar always serving great drinks and always happy to have a friendly chat, Mixalitsa and the reception team for helping us. Thanks Steve.