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Reviews of Hôtel Le Cinq Hyper Centre Ville

4 out of 5
Hôtel Le Cinq Hyper Centre Ville
22 Faubourg Reclus, Chambery, Savoie

Reviews

8.2

Very good

Rating 10 - Excellent. 245 out of 675 reviews" "
Rating 8 - Good. 287 out of 675 reviews" "
Rating 6 - Okay. 99 out of 675 reviews" "
Rating 4 - Poor. 30 out of 675 reviews" "
Rating 2 - Terrible. 14 out of 675 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kathy

Liked: Property conditions & facilities
Disliked: Staff & service
Overall, quaint hôtel. It was difficult to control the heating / cooling of the room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Diana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, staff excellent and suoer helpful. Room large and comfortable. Lots of shops, restaurants etc around the hotel. Decent breakfast with vegan options. Tricky to find parking but once directions sorted, parking secure and easy to use. Swimming pool too popular, didnt get to use it but good to see everyone enjoying it.
Stayed 1 night in Jan 2024
Response from Louise on 7 Feb 2024
Hello Diana, I thank you for your pretty mark and comment about your stay. Indeed, our parking was bought a few months later, that is why it is exterior to our hotel. We have made a little card with the map to access to our parking so as it can be easierfor our clients. We are sorry to hear you didn't want to use the swimming pool because of the number of people. We look forward to welcome you again, Best Regards, LouiseCommercial

10/10 Excellent

James

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
We enjoyed our stay at this hotel. It's a very convenient location for the town centre and the railway station. A little more attention needed towards maintenance and cleanliness: the extractor fan in our shower room wasn't working which was a minor inconvenience and the shower head neads cleaning. The staff were very helpful with suggestions re places to visit.
Stayed 3 nights in Aug 2023

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel, excellent location
The staff are the best part of the hotel and the hotel was great
Stayed 3 nights in Jun 2023
Response from Elodie, Directrice on 17 July 2023
Thanks a lot for our team :)

10/10 Excellent

Enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo
dall'esterno nulla di speciale, all'interno bar bello colazione ottima, camera ottima
Stayed 1 night in Jun 2023
Response from Estelle on 17 June 2023
Buongiurno Enrico,Grazie mille a lei per la stella ! A presto in hotel

10/10 Excellent

Richard

Stayed 1 night in Apr 2023
Response from Estelle on 23 Apr 2023
Très cher Richard, merci beaucoup pour votre excellente note ! A bientôt à l'hôtel le Cinq.EstelleChargée de clientèle

2/10 Terrible

Julian, London

4/10 Poor

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well situated for exploring Chambrey, just a few minutes walk from the old city. Booked a larger room which was well appointed, but all of these rooms overlook the local outside brasserie and bar terrace which was very noisy right through to 11:30pm. We asked be moved to a different but smaller room for the next night which escaped the rooftop bar noise. In both rooms the air conditioning controls made no difference to the temperatures, even after a lesson from reception. Consequently we suffered badly from the night time heat during a very hot few days. Disappointing continental breakfasts. Had to park in the station car park 5 minutes walk away. Staff very friendly and helpful but not my favourite French hotel!
Stayed 2 nights in Aug 2022

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super lovely and helpful. enjoyed that they spoke English also. rooms were very beautiful and aircon worked amazingly.
Stayed 1 night in Jul 2022

10/10 Excellent

Dmitry

Stayed 1 night in Jun 2022

8/10 Good

Barry

Stayed 1 night in May 2022

10/10 Excellent

Jacqueline

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good design of room layout. Staff was very helpful
Stayed 1 night in Mar 2020

10/10 Excellent

TravellingJ, Rennes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, clean touch of luxury without being pretentious. Very nice small pool perfect when travelling with kids. It is right in the center of town which is lovely for exploring as well.
Stayed 1 night in Feb 2020

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
Stay at Hôtel Le Cinq
Fine hotel, as described.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a quick stay! Parking tough near the hotel (and better instructions on where to park needed).
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i think taht everything was ver. good. the only thing that they can impruve is the breakfet/ more kinds of eggs, vegtabels, and more kinds of chishes
Stayed 4 nights in Jun 2019

8/10 Good

Raymond

Liked: Cleanliness, staff & service, room comfort
Indoor swimming only for infants!
Room was good but the indoor pool was a joke, fine if you’re under 5 years of age. Would rate the hotel more of a three star than a four star.
Stayed 5 nights in Jun 2019

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not use the private car park because of our top box. Not easy to find parking space
Stayed 1 night in Apr 2019

8/10 Good

evert jan

Liked: Cleanliness, staff & service
A little bit noisy and the room was too hot. Friendly staff.
Stayed 1 night in Apr 2019

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just stayed overnight not what we expected from a 4 star a bit dirty no pillows but was convenient for our stay & the people at the front desk very nice and helpful
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
access to parking was denied, room was small (11 sq m) comparing to the one we payed (14 sq m) no cabinets in a 4 stars hotel!
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was not as big (21 meters) as per contract! The room was 12 m Max! With no cabinet! No parking available for me?
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nicely located, rooms are very nice and clean. However, parking is off site.
Stayed 2 nights in Jan 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, especially for the price / location
Stayed for just one night. Check in and check out were smooth with friendly receptionists. The elevator was having an issue when we first arrived so one lady kindly helped us carry our suitcases up two flights of stairs to our room; no more elevator issues after that initial snafu. The room was small but large enough for the two of us and our two carry ons / 1 large check in suitcase. The room itself was clean although the shower was showing some age (the nooks and crannies could probably use a good scrubbing). The balcony was nice but the tiles on the balcony were broken and clearly hadn't been updated or cleaned recently. The room also had an odd smell of cigarettes / cleaning products that either dissipated by the next morning or our noses got used to it. The bed was comfy as were the pillows. We didn't partake in the breakfast buffet the next day but the free bottled water and hot water dispenser in the lobby were nice. Wifi was solid and relatively fast with no issues. Overall, decent hotel for a great price in the middle of Chambery / near the station.
Stayed 1 night in Dec 2018

6/10 Okay

Gary

Liked: Cleanliness, staff & service
parking is a BIG issue you have to pay to park Its up a narrow street no sidewalks when you come back from parking your car Our room was cute Art Deco design but overlooked a roof top bar that was noisy until 1 am Front Desk Staff was AWESOME friendly spoke english very helpful I gentleman a little cranky but got the ice we needed for us but no conversation and no smile :(
Stayed 1 night in Sep 2018

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location !
We stayed for one night only. Great location and we had a good night sleep. Chambery centre was fantastic. Room does have a frigde, which was a pity ... we disnt have time to visit the pool because so many things to do in town 😃
Stayed 1 night in Sep 2018

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come and see the Elephants!
A very nice hotel. Clean and comfortable, free wi-fi & well equipped bathroom. Very friendly and helpful staff, buffet breakfast with good variety and well stocked. Massive bonus was in reception there was complimentary Tea, Coffee & refrigerated bottled water! When the thermometer hit 35, most welcome. There is a very comfortable bar and lounge area. The hotel is very central, 5 minutes from the station & very close to the main part of town:- Tourist Office, Cathedral, shops, bars,restaurants and of course the Elephant Fountain just a few minutes walk away. The hotel also had a small indoor pool which would be an added bonus for some guests.
Stayed 3 nights in Jul 2018

8/10 Good

f, St Albans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel easy walk to station
We had to book last minute as we missed a train connection. Staff were very efficient and as we were hot and tired from travelling the small but perfectly formed pool was much appreciated. Comfy and clean room.
Stayed 1 night in Jul 2018

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Centrally situated, nice lobby. Rooms are ok

8/10 Good

Julie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

jackie, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the railway station
Two very young staff to run the hotel on New Year's eve. On a Sunday there aren't many places open to see and it is very difficult to find a good local restaurant. Mainly fast food places.
Stayed 1 night in Dec 2017

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a convenient location. Staff is helpful and friendly.
Stayed 1 night in Dec 2017

4/10 Poor

elle , cornwall

Disliked: Staff & service
Small rooms and no controller for the TV
Asked for the tv remote and was told it’d be delivered to my room - I wasn’t!!! The ‘complimentary’ shower wash was empty and and no milk for the provided tea and coffee!? The room was small and was noisy from other hotel guests and nearby traffic. Found a pair of socks by the bed also!! wasn’t cleaned or stocked up it seems!!!
Stayed 1 night in Nov 2017

10/10 Excellent

christian, Chambery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Location, spacious, clean. Perfect!!! Walking distance from the train station and downtown. Surrounded bu nice restaurants and bars.
Stayed 1 night in Nov 2017

8/10 Good

David, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernised hotel convenient for city centre
Stayed at this Chambery hotel for a stop-over from Italy. Not easy to find as it's part of a larger block but once found you can stop right outside using their reserved bay to unload. Staff helpful. Looks as if the interior has been recently renovated and all very clean and new. Bed comfortable and adequate size. Easy walk into the town centre, though on a Monday night many restaurants were closed. There's a pub/bistro next door though.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Chambery
Room was very small. Only one small pillow provided each. We paid for a "Comfort Room" with city view - the view was just a flat roof. The air on in the room was ineffective. So not a a comfortable stay and a poor night's sleep mainly due to the lack of pillows. We were charged 15 Euros each for a very poor buffet breakfast. There is no on-site parking, we were directed to a public car park about 600 metres away. On the positive side the hotel is well located for the town centre which is about 300 metres.
Stayed 1 night in Sep 2017

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most enjoyable stay
I would recommend Le Cinq any time and I would stay there again
Stayed 1 night in Sep 2017

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and convenient.
Good hotel, centrally located with all central Chambery amenities nearby. Nice, quiet and comfortable. Not the most up to date hotel but still a good and honest establishment. We were lucky to find parking right outside the front door.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a family room and was pleasantly surprised to be given a conjoined room which was awesome. Only issue we had was the rooms were to hot for sleeping, couldn't get the air con to drop the temp and the bedding was doonas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort